MS Outlook and Amicus Atorney
Posted on 2007-11-27
Recently problem occurred with Amicus Attorney and MS Outlook. Every time when AA is opened and email checked (send/reactive) MS Outlook will send and reactive, but after that will not. Clicking on send/reactive will do nothing.
I repaired Outlook, check system files and AA database but that did not help. Only way to bring outlook back to work is to restore windows to an earlier day and then will work. (I would just bring it one day earlier)
After unsuccessful search for answer I found that one of email was shoving in AA address book like this ÃƒÂ¢Ã‚Â€Ã‚Âœsomename@somedomain.com < firstname.lastname@example.org>ÃƒÂ¢Ã‚Â€Ã‚Â That was only one that was shoving like above and others was have only first part email@example.com.
I correct it by removing second part. Now problem is still on, but not often and I could get email working by going in task manager and end outlook processes. That will get Outlook working again. I show user how to do it and problem now is not major, but it is very annoying.
Office has two Computers and laptop. This happened only on one computer and on that computer is installed Amicus Attorney Administrator and data base. This computer and Laptop running Windows XP Pro SP2, other computer running Windows 2000 pro and it is almost not used. (Just spare PC for temp employ and backup)
All computers have IP given by router and it is DSL high speed internet. E-Mail is POP and no MS exchange or server. All software have proper license and registrations.
Pleas help me find solution for this problem.
PS. If this question is in wrong zone, please let me know where I should post it.