Solved

Outlook clients not redirected after mailbox move

Posted on 2007-11-27
8
1,275 Views
Last Modified: 2011-09-20
Hi Experts,

I am in the process of moving some mailboxes between two Exchange 2K3 SP2 servers in the same domain, site and Exchange org. The source server is an SBS 2K3 R2 server, the other a std Windows 2K3 Server with Exchange 2K3 SP2.

When mailboxes are moved, clients mail profiles do not automatically reconfigure themselves to point to the new Exchange server as they should - it needs to be done manually. This is obviously going to cause me big headaches so help would be appreciated.

Thanks in advance.

George
0
Comment
Question by:georgemason
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
8 Comments
 
LVL 9

Expert Comment

by:cmorffew
ID: 20360969
I am currently moving mailboxes between 2 Exchange 2k3 servers and have not had the issue you are describing.

How are you moving the mailboxes? are you using the Mailbox Move Wizard in ESM?
0
 
LVL 29

Expert Comment

by:mass2612
ID: 20360990
Hi,

You need to have the old Exchange server and services running on the old server in order for the profile to update automatically in a standard Windows/Exchange setup. I am not sure if SBS is different in this respect but give that a try.
0
 
LVL 1

Author Comment

by:georgemason
ID: 20360992
Yes I've moved two test accounts from the ESM using the mailbox move wizard. Have done this before and it redirected fine, which is why I'm asking!

Not entirely sure of the mailbox move process behind the scenes so not sure where to start troubleshooting the issue. Obviously it will make it a far more painful process if each user has to reconfigure their mail profile ...
0
Technology Partners: We Want Your Opinion!

We value your feedback.

Take our survey and automatically be enter to win anyone of the following:
Yeti Cooler, Amazon eGift Card, and Movie eGift Card!

 
LVL 1

Author Comment

by:georgemason
ID: 20360999
Old server is up and running, and services are all started.
0
 
LVL 29

Expert Comment

by:mass2612
ID: 20361031
SBS might be different I haven't worked with it much and not since Ex 5.5 days. Maybe try the profile updater but someone with more SBS experience should have the answer.

Exchange Profile Update tool (EXPROFE) - this allows the Outlook profile to update automatically
http://www.microsoft.com/downloads/details.aspx?FamilyId=56F45AC3-448F-4CCC-9BD5-B6B52C13B29C&displaylang=en
0
 
LVL 1

Author Comment

by:georgemason
ID: 20361383
I seem to have worked it out - the Exchange organisation was in mixed mode, converted to native mode and it seems to be working. Thanks to all for your contributions nonetheless.
0
 
LVL 1

Accepted Solution

by:
Computer101 earned 0 total points
ID: 20558565
PAQed with points refunded (250)

Computer101
EE Admin
0

Featured Post

Major Incident Management Communications

Major incidents and IT service outages cost companies millions. Often the solution to minimizing damage is automated communication. Find out more in our Major Incident Management Communications infographic.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

In-place Upgrading Dirsync to Azure AD Connect
If you troubleshoot Outlook for clients, you may want to know a bit more about the OST file before doing your next job. IMAP can cause a lot of drama if removed in the accounts without backing up.
To show how to create a transport rule in Exchange 2013. We show this process by using the Exchange Admin Center. Log into Exchange Admin Center.: First we need to log into the Exchange Admin Center. Navigate to the Mail Flow >> Rules tab.:  To cr…
This video discusses moving either the default database or any database to a new volume.

728 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question