Outlook clients not redirected after mailbox move

Hi Experts,

I am in the process of moving some mailboxes between two Exchange 2K3 SP2 servers in the same domain, site and Exchange org. The source server is an SBS 2K3 R2 server, the other a std Windows 2K3 Server with Exchange 2K3 SP2.

When mailboxes are moved, clients mail profiles do not automatically reconfigure themselves to point to the new Exchange server as they should - it needs to be done manually. This is obviously going to cause me big headaches so help would be appreciated.

Thanks in advance.

George
LVL 1
georgemasonAsked:
Who is Participating?

Improve company productivity with a Business Account.Sign Up

x
 
Computer101Connect With a Mentor Commented:
PAQed with points refunded (250)

Computer101
EE Admin
0
 
cmorffewCommented:
I am currently moving mailboxes between 2 Exchange 2k3 servers and have not had the issue you are describing.

How are you moving the mailboxes? are you using the Mailbox Move Wizard in ESM?
0
 
mass2612Commented:
Hi,

You need to have the old Exchange server and services running on the old server in order for the profile to update automatically in a standard Windows/Exchange setup. I am not sure if SBS is different in this respect but give that a try.
0
Creating Active Directory Users from a Text File

If your organization has a need to mass-create AD user accounts, watch this video to see how its done without the need for scripting or other unnecessary complexities.

 
georgemasonAuthor Commented:
Yes I've moved two test accounts from the ESM using the mailbox move wizard. Have done this before and it redirected fine, which is why I'm asking!

Not entirely sure of the mailbox move process behind the scenes so not sure where to start troubleshooting the issue. Obviously it will make it a far more painful process if each user has to reconfigure their mail profile ...
0
 
georgemasonAuthor Commented:
Old server is up and running, and services are all started.
0
 
mass2612Commented:
SBS might be different I haven't worked with it much and not since Ex 5.5 days. Maybe try the profile updater but someone with more SBS experience should have the answer.

Exchange Profile Update tool (EXPROFE) - this allows the Outlook profile to update automatically
http://www.microsoft.com/downloads/details.aspx?FamilyId=56F45AC3-448F-4CCC-9BD5-B6B52C13B29C&displaylang=en
0
 
georgemasonAuthor Commented:
I seem to have worked it out - the Exchange organisation was in mixed mode, converted to native mode and it seems to be working. Thanks to all for your contributions nonetheless.
0
Question has a verified solution.

Are you are experiencing a similar issue? Get a personalized answer when you ask a related question.

Have a better answer? Share it in a comment.

All Courses

From novice to tech pro — start learning today.