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Server sometimes boots up, sometimes it doesn't

Posted on 2007-11-27
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Last Modified: 2010-05-18
Our PDC in our company is a Windows Small Business Server 2003. Rebooting the machine is often a problem. Sometimes it succeeds, sometimes it doesn't. Then several reboots do help. The second, third, fourth, ... try may be successful. In the log files nothing is found about this strange behaviour.
We use a dutch version of SBS 2003 so my translations may be inaccurate, but when rebooting fails, the server seems to hang in phase "Preparing network connections". I once waited for more than 8 hours, but nothing changed. So now I press the on/off button to give the boot up a new try.
What can I do to find out what could be the problem of this.
Our server is a Dell Poweredge 2900
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Question by:NoraWil
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Expert Comment

by:Jeffrey Kane - TechSoEasy
ID: 20400160
Please see this newsgroup post which should help you through this issue:
http://groups.google.com/group/microsoft.public.windows.server.sbs/browse_thread/thread/dbc802b562d21d9d/b0316d1bce13bfc0?hl=en&lnk=gst#b0316d1bce13bfc0

Please advise if you need further help though.

Jeff
TechSoEasy
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Author Comment

by:NoraWil
ID: 20464185
Sorry for my very late response, but I wanted to check the suggested solution thoroughly. At first I thought everything was fixed now. I planned to accept the solution, but then Murphy came along. Today I had to restart the server a few times. Every time about the 5th to 10th attempt succeeded. All the other attempts were unsuccesful.
The only error mentioned in the log files is about Network Load Balancing. I've read that Microsoft suggests never to disable this function, but isn't it better to ignore this advice and delete this service, because we're talking about an SBS???
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Jeffrey Kane - TechSoEasy earned 500 total points
ID: 20466783
Where have you read that "Microsoft suggests never to disable this function"?

If that's the error you are getting (Event ID 7000), then you probably have a 3rd-party program installed that's calling for the service.  It's probably not even installed though.

See this KB article on how to correct:  http://support.microsoft.com/kb/833375  (Obviously Microsoft suggests differently than you thought)  :-)

Jeff
TechSoEasy
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LVL 74

Expert Comment

by:Jeffrey Kane - TechSoEasy
ID: 20466790
FYI... usually the 3rd-party program that causes this is BackupExec.
http://support.veritas.com/docs/263037

Jeff
TechSoEasy
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