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How to recover deleted contact list.

Posted on 2007-11-27
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Last Modified: 2012-05-05
Microsoft Outlook 2003.  Someone deleted their entire contact list.  There are no backups to restore.  Is there anything within Outlook to recover this contact list?
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Question by:PCGalOfCal
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bsharath earned 500 total points
ID: 20363015
When you delete items (e-mail messages, contacts, calendar, tasks, etc.) from your mailbox using Outlook, they are first transferred to the Deleted Items folder of that mailbox.  

You can also delete items from the Deleted Items folder either manually or by selecting "Empty the Deleted Items folder upon exiting" option in Outlook in Tools > Options > Other > General.

After item is deleted from the Deleted Items folder it still can be recovered if the Exchange Server has been configured to retain deleted items. This provides a measure of protection in case of accidental deletion. By default, permanently deleted items will be held on the server for 14 days on the Exchange 2007 accounts and for 7 days on the Exchange 2003 accounts. If you own a Dedicated Exchange account you can change this setting by changing the value for "Keep deleted items for (days)" option in  HostPilot® on the "MS Exchange Server > Mailboxes > Storage Management" page.

During this retention period you can either restore or purge deleted items in Outlook. Select the Deleted Items folder, then go to Tools > Recover Deleted Items and choose appropriate action - "Purge" or "Recover".

Please note: When you use Shift+Delete keys to delete items in Outlook ("hard delete"), they are not transferred to the Deleted Items folder. However you may also be able to recover items that were hard deleted from other folders, such as Inbox. Depending on the mail client version being used you have the following options:

a) If you are using Microsoft Outlook 2007, this feature should already be enabled, please see http://office.microsoft.com/en-us/outlook/HA101835681033.aspx?pid=CH100777001033 for more information.  

b) If you are using Microsoft Outlook 2003 client, this feature is not enabled by default and requires a modification to your system Registry. For exact instructions please consult the Microsoft Support article at http://support.microsoft.com/?kbid=246153.
 
 http://www.intermedia.net/support/kb/default.asp?id=728
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Expert Comment

by:lanman777
ID: 26438220
Nothing in trash, also nothing in the tools\recovery of outlook.  What would the file be called if it was in trash?
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