Want to win a PS4? Go Premium and enter to win our High-Tech Treats giveaway. Enter to Win

x
?
Solved

Ready; No idle devices are available

Posted on 2007-11-27
6
Medium Priority
?
6,837 Views
Last Modified: 2013-12-01
One of my Symantec backup Exec 11d, on W2003, keeps saying," Ready; No idle devices are available". I tried to Google it, but none helps. Any advices?
0
Comment
Question by:VBdotnet2005
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
6 Comments
 
LVL 23

Expert Comment

by:debuggerau
ID: 20362021
in the job list, there is a description for the backup device, if its a tape, it probably needs changing, if a removable harddrive, might need a clean up, and also need to be placed online.
In the Devices tab you will see their status and can go from there.
You can also look at the error log where the error has a link to the online help.
Regards
Greg
0
 

Author Comment

by:VBdotnet2005
ID: 20362135
I went to Devices tap, Device Pools, All Devices, Under Status it says "In use", Is that normal?
0
What is SQL Server and how does it work?

The purpose of this paper is to provide you background on SQL Server. It’s your self-study guide for learning fundamentals. It includes both the history of SQL and its technical basics. Concepts and definitions will form the solid foundation of your future DBA expertise.

 
LVL 23

Expert Comment

by:debuggerau
ID: 20362174
only if you have another backup job inuse using it......
0
 
LVL 23

Accepted Solution

by:
Iamthecreator OM earned 1500 total points
ID: 20362407
If the device is showing up in USE and there is no ACTIVE job then its not a NORMAL SCENARIO.
Ensure that the device is visibke/detected in the WINDOWS DEVICE MANAGER
if its not SCAN FOR HARDWARE CHANGES and ensure that it appears there
If not contact your hardware vendor or check the connectivity/interface,
If the device is detected in the device manager,DISABLE and then DELETE the device in BE and then RESTART the BE services:It should come up fine
Also ensure that you do not have the DRIVE connected to a RAID CONTROLLER SCSI CARD.
and that u do not have EVENT ID 9,11,15(ERRORS) in the SYSTEM LOGS in the WINDOWS EVENT VIEWER
if you do then refer to the following articles

How to troubleshoot error messages about Event ID 9 and Event ID 11
http://support.microsoft.com/kb/314093

Jobs appear as ''Ready; no idle devices are available'' in the Job Monitor even though drives are available.
http://support.veritas.com/docs/277592

Inventory, Lock, Unlock, Label, & Erase jobs do not run against a Robotic Library and "Ready; No Idle Devices are available" shows in the Job Monitor if a backup job is queued and prompting for a user to insert more media.
http://support.veritas.com/docs/277425 


0
 

Expert Comment

by:kirunda
ID: 23456324
thanks iamthecreator. it worked for you. had over 5 days of sleepless nites and no productive thoughts...
to echo what worked for me... and  i have redone my schedules.
If the device is detected in the device manager,DISABLE and then DELETE the device in BE and then RESTART the BE services:It should come up fine

0

Featured Post

Free Tool: Site Down Detector

Helpful to verify reports of your own downtime, or to double check a downed website you are trying to access.

One of a set of tools we are providing to everyone as a way of saying thank you for being a part of the community.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Workplace bullying has increased with the use of email and social media. Retain evidence of this with email archiving to protect your employees.
While rebooting windows server 2003 server , it's showing "active directory rebuilding indices please wait" at startup. It took a little while for this process to complete and once we logged on not all the services were started so another reboot is …
This tutorial will walk an individual through locating and launching the BEUtility application to properly change the service account username and\or password in situation where it may be necessary or where the password has been inadvertently change…
This tutorial will walk an individual through setting the global and backup job media overwrite and protection periods in Backup Exec 2012. Log onto the Backup Exec Central Administration Server. Examine the services. If all or most of them are stop…

618 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question