Schedule+ Free/Busy system folder missing.
Posted on 2007-11-27
I am working with an inherited Exchange 2003 system. I had a couple new users complain they could not connect to the shared calendar. I looked in my own Outlook and could access the data in the shared calendar. I removed it from my Outlook and tried to reattach and I could not attach either, "Unable to display the folder. The server mailbox cannot be opened because this address book is not a mail user."
I did a little research and tried Start > Run> Outlook /cleanfreebusy
and got, " Unable to clean your free/busy information on the server."
I went to the server Exhchange is running and looked in Exchange system manager > Administrative groups > (Our admin group) > Folders > Public Folders, there I see a folder named as our shared calendar is named among several other folders. But no Schedule+ Free/Busy folder.
I went to Microsoft KB 284200, "Schedule+ Free/Busy system folder is missing." I followed the instructions under "resolution", but I found the same data under "SiteFolderServer" as I did in "distinguishedName" which I was supposed to replace it with.
I don't know what to do next.
Is the place I am looking for the Schedule+ folder correct? Why would it have disappeared? What is the correct process to replace it? The calendar data seems to be intact. can I replace the Schedule+ folder without losing calendar data?