Schedule+ Free/Busy system folder missing.

I am working with an inherited Exchange 2003 system.  I had a couple new users complain they could not connect to the shared calendar.  I looked in my own Outlook and could access the data in the shared calendar.  I removed it from my Outlook and tried to reattach and I could not attach either, "Unable to display the folder.  The server mailbox cannot be opened because this address book is not a mail user."

I did a little research and tried Start > Run> Outlook /cleanfreebusy
and got, " Unable to clean your free/busy information on the server."

I went to the server Exhchange is running and looked in Exchange system manager > Administrative groups > (Our admin group) > Folders > Public Folders, there I see a folder named as our shared calendar is named among several other folders.  But no Schedule+ Free/Busy folder.

I went to Microsoft KB 284200, "Schedule+ Free/Busy system folder is missing."  I followed the instructions under "resolution", but I found the same data under "SiteFolderServer" as I did in "distinguishedName" which I was supposed to replace it with.

I don't know what to do next.  

Is the place I am looking for the Schedule+ folder correct?  Why would it have disappeared?  What is the correct process to replace it?  The calendar data seems to be intact.  can I replace the Schedule+ folder without losing calendar data?


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SembeeConnect With a Mentor Commented:
First thing is that you aren't looking quite in the right place. You were almost there. Under Public Folders you should RIGHT click and choose View System Folders. Then you s/would see free/busy folders. Find the sub folder and ensure that there is at least one replica listed.

The most common reason for it to go is where a migration from an old server is not done properly.

The Free/Busy folder is just a copy of what is in the clients. It can be replaced. As the clients up date their calendar it will repopulate automatically.

tesolAuthor Commented:
Thanks Simon, indeed, using your directions I did indeed find the Schedule+ folder and there seems to be a replica there.  I will submit a new question as to why I can't seem to connect to it.

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