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Notes, Tasks and Contact items do not update wirelessly on my BlackBerry

A have BES 4.1.4.19 running on my SBS 2003 server.  I am the only BlackBerry user.  E-mail and Calender items wirelessly sync just fine, but Notes, Tasks, and Contacts do not (they never have).  My phone is the model 8800.  I could use some help figuring this out.
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brihaspati79
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brihaspati79
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1 Solution
 
brihaspati79Author Commented:
Just to let you know, the does not seem to be an option on the 8800 for Notes, Tasks, and Contacts.  Just the Calendar.  The BES says "True" for these things.  I hope someone has seen this issue before and can help.
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Kurt_BraeckmansCommented:
First let's try to resend the service books.
If this doesn't work.
Wipe your BB and redo the enterprise activation
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Kurt_BraeckmansCommented:
look also on your BES in the properties of the user.
Here you select pim sync.
Verify that every synchronization  is set to True and that "synchronization  type" is bidirectional
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brihaspati79Author Commented:
Thanks Kurt for helping me with this.  On the BES properties (in PIM sync) all syncs are true and bidirectional.  How do I resend the service books?
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brihaspati79Author Commented:
I figured out how to "resend the books" but that do not fix the problem.  Before I wipe the BB, when I go to options for either Tasks, Address Book, or Notes, should there be an option for "Wireless Synchronization" like there is for the calendar?

When I wipe the BB, how do I redo activation?
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Kurt_BraeckmansCommented:
On the BES you set an Enterprise activation password.
Then on the BB you run the setup wizard.
At a certain point you have to do an enterprise activation and fill in your mail adress and password you entered on the BES.

I don't think there's an option "Wireless Synchronization" in Tasks, Address Book, or Notes.
These can be controlled from the BES in pim sync
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TTCTECHCommented:
Try this:
1) Power down the BB
2) Remove the battery
3) Wait 15 seconds
4) Restore the battery
5) Power the BB on
6) Watch for synchuing to occure
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brihaspati79Author Commented:
It looks like I never activated it.  After I did, everything sync'ed up.  That is strange because the e-mail and calendar were syncing for the last few months.  Thank you for your guidance.
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