Solved

GoDaddy Administratively Denying Emails from being Sent

Posted on 2007-11-27
6
3,696 Views
Last Modified: 2010-04-21
We have multiple pages that send asp.net web page forms to us via email that were working up until 11/27/07.  We have not made any changes to the aspx files that do the sending.  We get this error:

Mailbox name not allowed. The server response was: sorry, your mail was administratively denied. (#5.7.1)

 Description: An unhandled exception occurred during the execution of the current web request. Please review the stack trace for more information about the error and where it originated in the code.

Exception Details: System.Net.Mail.SmtpException: Mailbox name not allowed. The server response was: sorry, your mail was administratively denied. (#5.7.1)

Source Error:

Line 52:         objSMTPClient.Credentials = CredentialCache.DefaultNetworkCredentials
Line 53:         objSMTPClient.DeliveryMethod = SmtpDeliveryMethod.Network
Line 54:         objSMTPClient.Send(objMailMessage)

And the code is attached.  Does anyone know of any changes that GoDaddy might have made recently, or have any other ideas as to what may be causing this?  Thanks!

Dim objMailMessage As New System.Net.Mail.MailMessage

        Try

            With objMailMessage

                .IsBodyHtml = True

                .From = New Net.Mail.MailAddress(strEmailFrom)

                .To.Add(strEmailTo)

                .Bcc.Add("******@yahoo.com")

                .Subject = strSubject

                .Body = strBodyEmail

            End With
 

            Dim objSMTPClient As New System.Net.Mail.SmtpClient("relay-hosting.secureserver.net", 25)

            objSMTPClient.Credentials = CredentialCache.DefaultNetworkCredentials

            objSMTPClient.DeliveryMethod = SmtpDeliveryMethod.Network

            objSMTPClient.Send(objMailMessage)

            lblMessage.Text = "Farriintaada waa la diray.<br />"

        Catch ex As Exception

            lblMessage.Text = "Email not sent. " & ex.ToString

        End Try

Open in new window

0
Comment
Question by:brianpsmith81
  • 3
  • 3
6 Comments
 
LVL 22

Expert Comment

by:RedKelvin
ID: 20363479
Hi,
You aren't the only one, looks like this chap investigated this unsuccessfully.

http://forums.asp.net/p/988184/1277809.aspx#1277809

Contact GoDaddy directly, to see what the problem is.
0
 
LVL 22

Accepted Solution

by:
RedKelvin earned 500 total points
ID: 20363485
Actually on further investigation try the link in this forum, it just may solve your problem
http://www.ecommercetemplates.com/support/topic.asp?TOPIC_ID=40667
0
 
LVL 3

Author Comment

by:brianpsmith81
ID: 20363719
RedKelvin,

I did try contacting GoDaddy and they were SO helpful...after 15 minutes all I got was "I can't help you".

As for the second link, I take it it's telling me to use an email address associated with the same domain...but we don't have one - at least not that I am aware of.  Furthermore, until recently, it's always worked without one.  At any rate, this is causing me to strongly consider switching hosts.  How much trouble would it be (cost-wise and time-wise) to switch to someone like Brinkster (and still have the domain names managed by GoDaddy)?
0
Top 6 Sources for Identifying Threat Actor TTPs

Understanding your enemy is essential. These six sources will help you identify the most popular threat actor tactics, techniques, and procedures (TTPs).

 
LVL 22

Expert Comment

by:RedKelvin
ID: 20364206
Time wise it wouldn't be a big effort.

Cost wise may depend on if you are breaking a contract with GoDaddy. And you may have a small setup fee with another provider.

There would also be a short period of downtime, during the changeover
0
 
LVL 3

Author Closing Comment

by:brianpsmith81
ID: 31411361
Sorry I took so long to accept this.
0
 
LVL 3

Author Comment

by:brianpsmith81
ID: 20710898
I needed to setup an email account that matched my domain name and have that be the sender of all outgoing emails (you can still set the submitter as the reply-to address), and then it worked.
0

Featured Post

How to run any project with ease

Manage projects of all sizes how you want. Great for personal to-do lists, project milestones, team priorities and launch plans.
- Combine task lists, docs, spreadsheets, and chat in one
- View and edit from mobile/offline
- Cut down on emails

Join & Write a Comment

Introduction (All good things must come to an end (http://en.wikipedia.org/wiki/All_Good_Things...)) The original MySQL API (http://php.net/manual/en/book.mysql.php) has gone away, deprecated by PHP in Version 5.5, and removed from PHP in all curre…
It’s a strangely common occurrence that when you send someone their login details for a system, they can’t get in. This article will help you understand why it happens, and what you can do about it.
This video teaches users how to migrate an existing Wordpress website to a new domain.
Use Wufoo, an online form creation tool, to make powerful forms. Learn how to selectively show certain fields based on user input using rules to gather relevant information and data from your forms. The rules feature provides you with an opportunity…

706 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

17 Experts available now in Live!

Get 1:1 Help Now