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pop3 connector

some of the pop3 accounts on the exchange server are asking the users to confirm their user name and password (client machine) when they send and receive! the errors given in the event log on the (server) are 1019,1023,1036,1029
this has just recently happened. previously everything working ok!
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williamvail
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williamvail
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1 Solution
 
ormerodrutterCommented:
"some of the pop3 accounts on the exchange server are asking the users to confirm their user name and password (client machine) "

So you are using POP3 connectors on your Exchange Server?

THe reason why your user needs to put in their login credentials again is probably due to loss of connection to the server. If it happens once a while I wouldn't worry to much about it, only if it happens regularly (say once everyday)
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williamvailAuthor Commented:
Yes there are 8 users but 2 of the users are getting consistant annoyances... this is happening all the time. (every 10 mins) even if they click ok or re-enter there credentials, they will still get an error and back up comes the enter your name and password box! the server receives the error codes previously listed all of the time.. any surgestions?
Thanks..
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ormerodrutterCommented:
So to clarify - are your users using POP3 account in Outlook or POP3 connectors on your Exchange server? Either way check the username and password as 90% of problem is due to entering wrong credentials.
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williamvailAuthor Commented:
They are using pop3 accounts on the exchange server... the user name and passwords are confirmed correct... it has done the same thing with other accounts but they seem to have rectified themselves. what may be helpful is that the two accounts in question are as follows: alan@domainname.co.uk and chris@domainname.co.uk first two in alphabetical order! don't know if this helps?
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ormerodrutterCommented:
It appears to me that it might be a networking issue, can be a loose wire somewhere. On the offending workstation can you do a repetitive ping to the server and see if there are any lost packets?

ping <server> -t
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