Solved

pop3 connector

Posted on 2007-11-28
5
279 Views
Last Modified: 2010-03-06
some of the pop3 accounts on the exchange server are asking the users to confirm their user name and password (client machine) when they send and receive! the errors given in the event log on the (server) are 1019,1023,1036,1029
this has just recently happened. previously everything working ok!
0
Comment
Question by:williamvail
  • 3
  • 2
5 Comments
 
LVL 23

Expert Comment

by:ormerodrutter
ID: 20364855
"some of the pop3 accounts on the exchange server are asking the users to confirm their user name and password (client machine) "

So you are using POP3 connectors on your Exchange Server?

THe reason why your user needs to put in their login credentials again is probably due to loss of connection to the server. If it happens once a while I wouldn't worry to much about it, only if it happens regularly (say once everyday)
0
 

Author Comment

by:williamvail
ID: 20364922
Yes there are 8 users but 2 of the users are getting consistant annoyances... this is happening all the time. (every 10 mins) even if they click ok or re-enter there credentials, they will still get an error and back up comes the enter your name and password box! the server receives the error codes previously listed all of the time.. any surgestions?
Thanks..
0
 
LVL 23

Expert Comment

by:ormerodrutter
ID: 20364998
So to clarify - are your users using POP3 account in Outlook or POP3 connectors on your Exchange server? Either way check the username and password as 90% of problem is due to entering wrong credentials.
0
 

Author Comment

by:williamvail
ID: 20365064
They are using pop3 accounts on the exchange server... the user name and passwords are confirmed correct... it has done the same thing with other accounts but they seem to have rectified themselves. what may be helpful is that the two accounts in question are as follows: alan@domainname.co.uk and chris@domainname.co.uk first two in alphabetical order! don't know if this helps?
0
 
LVL 23

Accepted Solution

by:
ormerodrutter earned 500 total points
ID: 20365840
It appears to me that it might be a networking issue, can be a loose wire somewhere. On the offending workstation can you do a repetitive ping to the server and see if there are any lost packets?

ping <server> -t
0

Featured Post

Optimizing Cloud Backup for Low Bandwidth

With cloud storage prices going down a growing number of SMBs start to use it for backup storage. Unfortunately, business data volume rarely fits the average Internet speed. This article provides an overview of main Internet speed challenges and reveals backup best practices.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Suggested Solutions

Not sure what the best email signature size is? Are you worried about email signature image size? Follow this best practice guide.
Scam emails are a huge burden for many businesses. Spotting one is not always easy. Follow our tips to identify if an email you receive is a scam.
In this video we show how to create a Shared Mailbox in Exchange 2013. We show this process by using the Exchange Admin Center. Log into Exchange Admin Center.: First we need to log into the Exchange Admin Center. Navigate to the Recipients >> Sha…
The video tutorial explains the basics of the Exchange server Database Availability groups. The components of this video include: 1. Automatic Failover 2. Failover Clustering 3. Active Manager

803 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question