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OWA generates an error when logging in

Posted on 2007-11-28
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Last Modified: 2012-06-27
We have an OWA environment of Windows 2003 R2 SP2 and Exchange 2003 Sp2.  We use a front-end to back-end server configuration for OWA. We use SSL

The problem I am seeing is  a user goes to http:\\xx.xxxx.com\exchange and then gets redirected to https:\\owa.xxxx.com\exchange.  They type there username and password and then they receive the following page "The specified request cannot be executed from current Application Pool".

If the user hits refresh their OWA mailbox page then loads.
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Question by:shawn_patti
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12 Comments
 
LVL 2

Expert Comment

by:NoLimit99RBS
ID: 20365834
Sounds like a problem with IIS.

check this out: http://www.outsystems.net/DeveloperCommunity/ViewTopic.aspx?TopicId=1791
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Author Comment

by:shawn_patti
ID: 20365862
I also should mention the http:\\xx.xxxx.com\exchange page resides on a different server. The user goes there first and is then redirected to the exchange server at https:\\owa.riso.com\exchange
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Author Comment

by:shawn_patti
ID: 20365921
I tried that yesterday.  I applied the the DWORD to both my front-end and back-end registries but i still receive the error.  
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LVL 104

Expert Comment

by:Sembee
ID: 20369544
Have you verified which server is generating the error?

Simon.
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Author Comment

by:shawn_patti
ID: 20373310
That is a good question...I don't know if it the front-end or the back-end.  Is there a way to check?
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LVL 104

Expert Comment

by:Sembee
ID: 20373460
There should be something in the web site logs (not the system logs) that shows the error.

Simon.
0
 

Author Comment

by:shawn_patti
ID: 20381708
I checked all the OWA virtual directories and they are all set to the ExchangeApplicationPool.  They only one which was not was the "Default Site".  I set the Default Site to ExchangeApplicationPool and I no longer get The specified request cannot be executed from current Application Pool message after a user log in.

However now I receive HTTP 1.1/500 server error when users log into OWA.  If the user hit reload after getting that message the maibox then loads up.  Same symptoms different error now.  
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Author Comment

by:shawn_patti
ID: 20383498
I looked at the site logs....there is alot of data there.  Is there something in particular i should be looking for
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LVL 104

Expert Comment

by:Sembee
ID: 20383944
You are looking for the error code to confirm which server is generating the message.
You may also get something more from Internet Explorer by disabling show friendly http error messages.

Simon.
0
 

Author Comment

by:shawn_patti
ID: 20396538
I searched the logs and i did not find anything.  the http 1.1/500 error is so generic I am having a hard time narrowing down the cause.
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LVL 104

Expert Comment

by:Sembee
ID: 20396637
Did you try disabling show friendly http error messages to see if anything more helpful was shown?

Simon.
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Accepted Solution

by:
shawn_patti earned 0 total points
ID: 20486017
We moved to Forms based authentication and we no longer receive the error message.  this request can be closed thank you
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