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printer prblem

Posted on 2007-11-28
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Last Modified: 2013-12-15
Helping a friend who is trunning winXP and using an HPc 6180 and is unable to print anything but number 10 envelopes.
Thank you
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Question by:Irv9
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dianthonym earned 120 total points
ID: 20366826
Sorry I do not know the exact locations of the menu items but you should be able to understand this.

Try going to the actual printer and getting into the settings by using the display and menu buttons.  There you should find a paper size setting.  Change it to whatever size you need.  (this setting overrides all paper sizes selected from the properties tabs located on your computer.)
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Author Closing Comment

by:Irv9
ID: 31411429
Very easy to understand.
Thanks
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