Server locks up
Posted on 2007-11-28
Several weeks ago, I began having problems with my server locking up. It is an IBM xServer running Windows 2000 Server. It is not a domain controller, we are only using Workgroup. It is primarily used to run Wymantec Backup Exec, Peachtree and Symantec AV Enterprise and to house the MyDocuments for the clients.
By lock up, I mean that all the processes appear to freeze; and I can do nothing except move the mouse. External users can not get to files, nor can I get a response from Ctrl-Alt-Del. I have to power cycle to get the server back alive. It only seems to do this when I am working at the console. I can do maybe 10 random things, and then it hangs. Sometimes these are file moves, sometimes starting programs (the last time I was beginning to run setup.exe to install a program.) It does not seem to lock up on its own - I have to be doing something. Tape backups and sytem scans all seem to run fine, as do remote access to the shared drives, etc.
Are there any log files that I can view to possibly track down the issue, or any standard, recommended steps that I should take to help me track this down. Is there something in the event logs that I should look for? All of the Windows updates are in place, as are the updates for the applications. Drivers are all from IBM Setup and Installation disk, so I can only assume that they are correct. I had not added any hardware with the exception of replacing a pari of failed SCSI hard drives several months ago.