Solved

Network printer stops printing every few days

Posted on 2007-11-28
4
814 Views
Last Modified: 2013-12-15
I have a network of several computers all running XP Pro and an HP Laserjet 4200 printer connected to the network by a wired Hawking print server.  99% of the time the printer works just fine, but every few days it just stops printing the jobs I send it.  When it's working fine, I see a "Ready" message displayed, but when the printer gets in this weird mode and won't print, I see a "Data Received" message on the printer.  To get past it, I usually just unplug the print server, wait for a few seconds, and plug it back in.  Any ideas what could be causing this?
0
Comment
Question by:purpledino7
  • 2
4 Comments
 
LVL 3

Expert Comment

by:CaffeinatedTech
ID: 20368022
Are all PCs using the same drivers?
0
 
LVL 14

Assisted Solution

by:JohnnyCanuck
JohnnyCanuck earned 175 total points
ID: 20368067
Does your print server have a static IP or is it assigned one by DHCP.  If it gets its IP from DHCP, try setting it to a static IP that is just outside of your IP range.  For example, if your IP range is 192.168.1,100 to 192.168.1.150, then set the IP of the print server to 192.168.1.90 (this is to prevent the DHCP server trying to assign the IP the print server is using).
0
 

Author Comment

by:purpledino7
ID: 20368092
Good point - I forgot to mention that it uses a static IP address.  Also, I don't think that all the computers are using the same driver.  Would this cause a problem?  How could I ensure that they all use the same one?
0
 
LVL 3

Accepted Solution

by:
CaffeinatedTech earned 325 total points
ID: 20368196
Well if one machine is using a bad driver it could be screwing it up.

Another thing could be that someone is trying to print a page that is too large to fit in the printer's memory or the print server.  A big photo or publisher page.  See if you can find or make such a page to test the theory and watch the print queue on your PC to see how large the print job is.
0

Featured Post

Is Your Active Directory as Secure as You Think?

More than 75% of all records are compromised because of the loss or theft of a privileged credential. Experts have been exploring Active Directory infrastructure to identify key threats and establish best practices for keeping data safe. Attend this month’s webinar to learn more.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Suggested Solutions

Title # Comments Views Activity
Network Connection 5 55
Flashing Cisco Meraki MR18 with OpenWRT firmware ? 5 153
Tagging ports on a managed switch 6 50
cisco switch POE watt limitation 5 57
Many of us in IT utilize a combination of roaming profiles and folder redirection to ensure user information carries over from one workstation to another; in my environment, it was to enable virtualization without needing a separate desktop for each…
When you try to share a printer , you may receive one of the following error messages. Error message when you use the Add Printer Wizard to share a printer: Windows could not share your printer. Operation could not be completed (Error 0x000006…
Internet Business Fax to Email Made Easy - With eFax Corporate (http://www.enterprise.efax.com), you'll receive a dedicated online fax number, which is used the same way as a typical analog fax number. You'll receive secure faxes in your email, fr…
Video by: Mark
This lesson goes over how to construct ordered and unordered lists and how to create hyperlinks.

911 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

25 Experts available now in Live!

Get 1:1 Help Now