Solved

Network printer stops printing every few days

Posted on 2007-11-28
4
822 Views
Last Modified: 2013-12-15
I have a network of several computers all running XP Pro and an HP Laserjet 4200 printer connected to the network by a wired Hawking print server.  99% of the time the printer works just fine, but every few days it just stops printing the jobs I send it.  When it's working fine, I see a "Ready" message displayed, but when the printer gets in this weird mode and won't print, I see a "Data Received" message on the printer.  To get past it, I usually just unplug the print server, wait for a few seconds, and plug it back in.  Any ideas what could be causing this?
0
Comment
Question by:purpledino7
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 2
4 Comments
 
LVL 3

Expert Comment

by:CaffeinatedTech
ID: 20368022
Are all PCs using the same drivers?
0
 
LVL 14

Assisted Solution

by:JohnnyCanuck
JohnnyCanuck earned 175 total points
ID: 20368067
Does your print server have a static IP or is it assigned one by DHCP.  If it gets its IP from DHCP, try setting it to a static IP that is just outside of your IP range.  For example, if your IP range is 192.168.1,100 to 192.168.1.150, then set the IP of the print server to 192.168.1.90 (this is to prevent the DHCP server trying to assign the IP the print server is using).
0
 

Author Comment

by:purpledino7
ID: 20368092
Good point - I forgot to mention that it uses a static IP address.  Also, I don't think that all the computers are using the same driver.  Would this cause a problem?  How could I ensure that they all use the same one?
0
 
LVL 3

Accepted Solution

by:
CaffeinatedTech earned 325 total points
ID: 20368196
Well if one machine is using a bad driver it could be screwing it up.

Another thing could be that someone is trying to print a page that is too large to fit in the printer's memory or the print server.  A big photo or publisher page.  See if you can find or make such a page to test the theory and watch the print queue on your PC to see how large the print job is.
0

Featured Post

Supports up to 4K resolution!

The VS192 2-Port 4K DisplayPort Splitter is perfect for anyone who needs to send one source of DisplayPort high definition video to two or four DisplayPort displays. The VS192 can split and also expand DisplayPort audio/video signal on two or four DisplayPort monitors.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

This article is in response to a question (http://www.experts-exchange.com/Networking/Network_Management/Network_Analysis/Q_28230497.html) here at Experts Exchange. The Original Poster (OP) requires a utility that will accept a list of IP addresses …
Are you one of those front-line IT Service Desk staff fielding calls, replying to emails, all-the-while working to resolve end-user technological nightmares? I am! That's why I have put together this brief overview of tools and techniques I use in o…
In an interesting question (https://www.experts-exchange.com/questions/29008360/) here at Experts Exchange, a member asked how to split a single image into multiple images. The primary usage for this is to place many photographs on a flatbed scanner…
Michael from AdRem Software explains how to view the most utilized and worst performing nodes in your network, by accessing the Top Charts view in NetCrunch network monitor (https://www.adremsoft.com/). Top Charts is a view in which you can set seve…
Suggested Courses

627 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question