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Thumb drive letter keeps changing W2K

I have a customer that uses two USB thumb drives to download data from a heart monitoring device. The problem is that Windows 2000 **seems** to randomly assign the drive letter as either "F" or "G". Since the options in the software are set to point to the correct drive, the operator often gets error messages because the program is looking for a nonexistent drive after the letter change occurs.

I'm not on-site so I can't see what the inconsistency is, but is there a way to permanently assign a drive letter so Windows doesn't reassign?

2 Solutions
James MurrellProduct SpecialistCommented:
i had this before

insert usb drives then
Open the Disk Management console (diskmgmt.msc).
Right-click on any drive, and select Change drive letter and path.
Windows will let you know if the drive letter cannot be changed for some reason.

I hope this helps !
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