We're trying to migrate reports from CR 8 to CR XI Developer. I have converted all the reports, tested them independently in Crystal IDE using SQL 2000 datasource and they're working fine. We built our web server with Windows 2003. When I attempted to display a report on the web server using IE browser, I get to see the main .asp page, pick report I want, choose parameters but when I click submit, the Crystal navigation icons appear on top but an empty gray window appears within the preview window. Error points to SmartViewerActiveX.asp.
What would have caused it? Is it necessary to do something with merge modules if we're not using VB6 RDC but just trying to run reports on the web?