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Running Crystal Reports XI on Web

Posted on 2007-11-28
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Last Modified: 2013-11-15
We're trying to migrate reports from CR 8 to CR XI Developer. I have converted all the reports, tested them independently in Crystal IDE using SQL 2000 datasource and they're working fine. We built our web server with Windows 2003. When I attempted to display a report on the web server using IE browser, I get to see the main .asp page, pick report I want, choose parameters but when I click submit, the Crystal navigation icons appear on top but  an empty gray window appears within the preview window. Error points to SmartViewerActiveX.asp.

What would have caused it? Is it necessary to do something with merge modules if we're not using VB6 RDC but just trying to run reports on the web?
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Question by:reed1989a
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6 Comments
 
LVL 101

Expert Comment

by:mlmcc
ID: 20369763
Yes, you need to install the merge modules on the server.  There are several dlls that users need to have installed or available to view reports.

mlmcc
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Author Comment

by:reed1989a
ID: 20372764
What specific merge modules need  to be installed on the server? And what dlls?
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Author Comment

by:reed1989a
ID: 20378395
I wonder if you could kindly point the way to the necessary documentation that describes the merge modules and dlls that are required.   This isn't RDC, it is just straight web code using VB6 script.

Also, the Crystal 8 application uses Seagate Software provided ASP files such as Crystal8.asp, rptServer.asp, and SmartViewerActiveX.asp.  Have these been replaced with Crystal XI versions, or should they be "patched" by updating certain lines that refer to code base version numbers?  I haven't been able to find any documentation from Business Objects that assists in this type of conversion.  

This is a VB6 environment, not .Net.  We're running Crystal 8 with VB script code and classic ASP, and we are trying to upgrade to Crystal XI.   Any help or links you can provide will be most appreciated.
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LVL 101

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mlmcc earned 1000 total points
ID: 20379630
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Author Comment

by:reed1989a
ID: 20381891
It does, if we were using Visual Studio.Net or Visual Studio 2005 with .Net.  Is there any Crystal 11 support for pre .Net?   I really need to know if it is even possible to run Crystal 11 under the old platform of VB6 scripting and classic ASP.
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LVL 101

Expert Comment

by:mlmcc
ID: 20386272
As far as I know you can use CR XI with VB6.  I don't know of any support documents.

Mike
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