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perfectionmachinery

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Issues using Blackberry Pearl in Japan - what can Blackberry users do when traveling to Tokyo?

Our company president uses a Blackberry Pearl.  He travels internationally fairly often.  He was in Tokyo for the first time since receiving the Pearl, and he said he could not make/receive calls.

After doing some research and speaking to AT&T and RIM, it seems the issue is that the Pearl uses the 1900Mhz frequency, but the primary carrier in Japan runs a 2100Mhz network.

The situation leaves me with many questions, but I guess have only one concern:  what's the best option I have the next time this user travels to Japan?

There must be countless numbers of Blackberry users who travel to Japan on business.  I'm wondering how they overcome this issue.
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Mikal613
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perfectionmachinery

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Thanks for the info.  But I may need another option other than buying a new unit. I don't think user wants to give up the Pearl.

AT&T mentioned a partner that would offer a rental unit while user was in Japan:  www.cellhire.com\att

I'm wondering if there's value in that or if I should just buy another to be used only in Japan.
well if you are ONLY using it in japan then rent else, buy