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Error when trying to open a digitally signed email

Exchange 2003, Outlook 2003
User tries to open an email that is digitally signed and gets this error.
"Can't open this item.  Your digital ID name can not be found by the underlying security system."
I found another post that suggested unchecking an item under the security tab of outlook but that didn't do it.
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PC_Rob

Check this article out.  this solved another post with the same problem:

http://support.microsoft.com/kb/831601

Regards,

Rob
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ASKER

That is for Exchange 2000 server.  I'm on Exchange 2003, outlook 2003
Sorry, sometimes the answers still apply to newer versions.  I see no other articles or posts with an answer on my searches.
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mcrossland
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