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Cannot Convert Quicken 2008 data to Quickbooks 2008

Posted on 2007-11-28
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Last Modified: 2013-12-11
Does anyone know a way around this problem, which Intuit already knows about, but they cannot seem to fix?  See below:

Intuit has known about a problem that their questionable QA department did not find since early November, as indicated by the following posting of a message in the Quicken Community Forum:

“You cannot convert Quicken 2008 data to Quickbooks at this time. Quicken 2008 introduced stronger encryption for data files and Quickbooks is not able to read the new file format.
There is an R3 patch for Quickbooks coming soon that should resolve this issue. “

The Quickbooks support team informs me that they are aware of the issue but have not idea how long it will take to obtain the encryption API from the Quicken team and put it into the Quickbooks Convert module – although it would seem like something that should be easy it appears that it will take weeks (more – they have already know about this for several weeks) to perform this simple feat!  And then QA will have to install Quicken 2008 and actually test to see that this works this time (that is if QA is actually performing the tests they should, which is questionable since if they were this problem would have been found prior to releasing Quicken 2008 R2 or R3 or R4 or Quickbooks 2008 – since it came out after Quicken R2 was released).
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Question by:davidh137
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4fifde4 earned 125 total points
ID: 20445538
Hi there,  R3 is available for Quickbooks 2008 now.  Goto www.quickbooks.com/support  then click on Updates & downloads on the left side of the screen.  Next scroll down to manual update and download the qbwebpatch.exe (28.4mb)  I just did a quicken 2008 to quickbooks 2008 conversion and it worked fine AFTER loading R3.  thanks, 4fifde4
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Expert Comment

by:LuckyTxGuy
ID: 20899508
This was just THE answer I was looking for. I had the exact same problem as the original poster and after spending an hour on the phone with 4 different Intuit/Quickbooks tech support agents, I still had no answers. Their solutions were dumb, pointless and offered no real help. Their advice was basically, "uninstall and reinstall Quickbooks". I searched all over the web for the solution and even found multiple people asking this question on Intuit's message boards, but no answers.

Then I thought I'd log in here and check....since I'm paying for a membership!ha Sure enough the very first topic was this one and just the answer I was looking for. I downloaded the update (which you'd think the Intuit support might have suggested.DUH) and bingo it worked like a champ!

Thanks a million!
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by:davidh137
ID: 20900156
Do I get points for asking a useful question - David???
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