chrisplyem
asked on
Error reading Groupwise Email with embedded links which point to the email body
We use GroupWise 7.0.x for email here. We've recently installed MS Internet Explorer 7. After the install of Internet Explorer7 one of our staff noticed an unexpected new "feature".
Scenario;
He gets email from the New York Times which has many headline stories in it. This email has quick links (such as "World, Nation, Finance" etc.) which take the reader to sections of the email itself. Also contains links which redirect to other web sites as well as the NYT. When using IE6 he had "normal" operation of email interacting with the browser. After installing IE7 the quick links pointing to the email body now error out with a "cannot find file:///C:/ (and then the path to the temporary folder which the email created in the users profile. - This path normally stores html files such as banners and whatnot for that particular "session".) and then launches an IE browser window which says it can't find the file it's looking for. Reading the same email under IE6 allows the quick link to skip to the relevent portion of the email.
I called Novell on this one, and they admit there is trouble with IE7 and Groupwise, but said this was not reproducable by their people.
Interestingly enough, this same scenario will NOT produce the same effect when reading the same email from Novell Webmail. It will act normally.
I've tried manipulating various settings in IE7 Internet Options... security zones, Content, Advanced.. even unchecked all the buttons available in the advanced zone (and restarted the browser) but this weirdness still happens.
Anyone have a similar experience with a solution (aside from going back to IE6 - sadly it's not an option)? Doesn't happen in Firefox.
Thoughts?
Scenario;
He gets email from the New York Times which has many headline stories in it. This email has quick links (such as "World, Nation, Finance" etc.) which take the reader to sections of the email itself. Also contains links which redirect to other web sites as well as the NYT. When using IE6 he had "normal" operation of email interacting with the browser. After installing IE7 the quick links pointing to the email body now error out with a "cannot find file:///C:/ (and then the path to the temporary folder which the email created in the users profile. - This path normally stores html files such as banners and whatnot for that particular "session".) and then launches an IE browser window which says it can't find the file it's looking for. Reading the same email under IE6 allows the quick link to skip to the relevent portion of the email.
I called Novell on this one, and they admit there is trouble with IE7 and Groupwise, but said this was not reproducable by their people.
Interestingly enough, this same scenario will NOT produce the same effect when reading the same email from Novell Webmail. It will act normally.
I've tried manipulating various settings in IE7 Internet Options... security zones, Content, Advanced.. even unchecked all the buttons available in the advanced zone (and restarted the browser) but this weirdness still happens.
Anyone have a similar experience with a solution (aside from going back to IE6 - sadly it's not an option)? Doesn't happen in Firefox.
Thoughts?
James Murrell
mmm from memory of using groupwise 7 beta ...... we had to enable ie7 to use groupwise again in internet options.......
ASKER
Already there... GW is used for email, calendar and newsgroups.
I'm having the same problem you are but we are using GroupWise 6.5 and haven't found a solution for it either.
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