Posted on 2007-11-28
My site is on a virtual dedicated server, hosted by godaddy.
For the past week, we're having a problem where the site will go completely down ÃƒÂ¢Ã‚Â€Ã‚Â“ usually for about 2-10 minutes at a time, but it happens several times a day. Obviously this is becoming a real problem both for us and our customers.
Godaddy doesn't offer support for a virtual dedicated server, and I don't have anyone on staff with server administration experience.
Godaddy did offer two suggestions: 1. when the site goes down, we reboot our server. 2. Check our error logs to see if we can figure out reason why this keeps happening.
My questions for you are:
1. How do we "reboot our server"? What does that entail?
2. Do you think my only solution is to hire someone with server admin experience who can read the error logs for me? Is there an online resource where I can go and try to figure it out myself?