ATI2Drag.dll - Fatal Error on remote reboot using VPN
I connect to a machine at work that only allows remote desktop connections from the same network, so we have a vpn that i use from home. This all works great, but when i use ctrl-alt-end from home, and try to restart, the remote computer always crashes with this error:
ati2drag.dll
minal_server_driver_made_i
and a bunch of number references. i can succesfully (and without error) use the same technique from a computer within the network (a local computer not using vpn).
any ideas about this error?
alternately, is there a way i could have the restart command come from another remote computer? i tried this by logging into a different remote computer, and then remote desktop from there to the other remote computer, but the ctrl-alt-end command seems to always target the connection i made from home, not the other remote computer.
ati2drag.dll
minal_server_driver_made_i
and a bunch of number references. i can succesfully (and without error) use the same technique from a computer within the network (a local computer not using vpn).
any ideas about this error?
alternately, is there a way i could have the restart command come from another remote computer? i tried this by logging into a different remote computer, and then remote desktop from there to the other remote computer, but the ctrl-alt-end command seems to always target the connection i made from home, not the other remote computer.
ASKER
thanks, i like the idea of some kind of batch program. im going to download this:
http://www.download.com/Shutdown-Machine/3000-2344_4-10138257.html?tag=lst-2
ill let you know how it goes-
http://www.download.com/Shutdown-Machine/3000-2344_4-10138257.html?tag=lst-2
ill let you know how it goes-
ASKER
i ended up putting this in a shortcut
%windir%\system32\shutdown
however, this only worked when i was connected to the computer from another computer at work, not a direct connection from home to work. any ideas why?
%windir%\system32\shutdown
however, this only worked when i was connected to the computer from another computer at work, not a direct connection from home to work. any ideas why?
ASKER
i;ve made progress. i noticed that after remoting in from another computer, one of my monitors was blank, and the only way to get the screen to come back up was to disable and then reenable the monitor from the display control panel. on a hunch, i disabled the monitor and then tried the remote restart. no problems. it was clear the error was due to the graphics drivers. any ideas how to more permanently fix this problem?
ASKER CERTIFIED SOLUTION
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
ASKER
sure that isnt atidiag.dll? you mean rather than ATI2Drag.dll? i may have copied down the error code incorrectly, is there a difference?
- ok will do
- ok will do
SOLUTION
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
2) Get the latest drivers on the remote machine, and also disable any nonessential startup services, including possibly the ATI relarted services.
I hope this helps !