Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people, just like you, are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
Solved

Norton Auto Protect is turned off by itself

Posted on 2007-11-28
5
6,849 Views
Last Modified: 2012-06-21
Norton 360
Reports that the Auto Protect is turned off. When The check box to enable is selected to turn on it clicks fine, changes are applyed and the window is closed, when you come back its off again.

Its installed on a Vista machine... Home Premium
0
Comment
Question by:DrewJenkins
  • 3
  • 2
5 Comments
 
LVL 59

Expert Comment

by:LeeTutor
ID: 20370358
You might be interested in this thread; one of the people who replied had the same problem as you are having;  I don't know whether the fix to the original problem had any effect on your problem:

http://www.dslreports.com/forum/r18103391-Anyone-having-problems-with-Norton-360-on-VISTA
0
 

Author Comment

by:DrewJenkins
ID: 20370517
Like this one said...
tneb

join:2002-04-10
Oakland Gardens, NY

      reply to fruitguy
I tried your advice about changing the temp and tmp environments. It worked for about a second, but then the Red X appeared again on PC Security. Once again, I can't get Norton 360 to fix the problem on its own. If I reboot, the Red X turns into a green checkmark, but then it turns back.

I though I was out of the woods. Any suggestions/
0
 
LVL 59

Expert Comment

by:LeeTutor
ID: 20370614
Have you tried this web page:

http://service1.symantec.com/support/norton360.nsf/docid/2007032905201975?OpenDocument&lg=en&ct=us&seg=hho&src=hot
Red X is displayed on PC Security in the Norton 360 program interface and clicking Details shows "Off" next to Auto-Protect
0
 
LVL 59

Accepted Solution

by:
LeeTutor earned 500 total points
ID: 20370642
As I continue to research your question, I keep finding pages that mention your problem which are VERY disparaging toward the product.  See this page, for example:

http://www.amazon.co.uk/Norton-360-User-Licence-PC/dp/customer-reviews/B000N8CIC2
0
 

Author Comment

by:DrewJenkins
ID: 20379200
Tried those last steps... still no luck...
0

Featured Post

Announcing the Most Valuable Experts of 2016

MVEs are more concerned with the satisfaction of those they help than with the considerable points they can earn. They are the types of people you feel privileged to call colleagues. Join us in honoring this amazing group of Experts.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Suggested Solutions

In this increasingly digital world, security hacks are no longer just a threat, but a reality. As we've witnessed with Target's big identity hack 2013, Heartbleed in 2015, and now Cloudbleed, companies and their leaders need to prepare for the unthi…
This article describes my battle tested process for setting up delegation. I use this process anywhere that I need to setup delegation. In the article I will show how it applies to Active Directory
Email security requires an ever evolving service that stays up to date with counter-evolving threats. The Email Laundry perform Research and Development to ensure their email security service evolves faster than cyber criminals. We apply our Threat…
With Secure Portal Encryption, the recipient is sent a link to their email address directing them to the email laundry delivery page. From there, the recipient will be required to enter a user name and password to enter the page. Once the recipient …

789 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question