Want to win a PS4? Go Premium and enter to win our High-Tech Treats giveaway. Enter to Win

x
?
Solved

Norton Auto Protect is turned off by itself

Posted on 2007-11-28
5
Medium Priority
?
6,901 Views
Last Modified: 2012-06-21
Norton 360
Reports that the Auto Protect is turned off. When The check box to enable is selected to turn on it clicks fine, changes are applyed and the window is closed, when you come back its off again.

Its installed on a Vista machine... Home Premium
0
Comment
Question by:DrewJenkins
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 3
  • 2
5 Comments
 
LVL 59

Expert Comment

by:LeeTutor
ID: 20370358
You might be interested in this thread; one of the people who replied had the same problem as you are having;  I don't know whether the fix to the original problem had any effect on your problem:

http://www.dslreports.com/forum/r18103391-Anyone-having-problems-with-Norton-360-on-VISTA
0
 

Author Comment

by:DrewJenkins
ID: 20370517
Like this one said...
tneb

join:2002-04-10
Oakland Gardens, NY

      reply to fruitguy
I tried your advice about changing the temp and tmp environments. It worked for about a second, but then the Red X appeared again on PC Security. Once again, I can't get Norton 360 to fix the problem on its own. If I reboot, the Red X turns into a green checkmark, but then it turns back.

I though I was out of the woods. Any suggestions/
0
 
LVL 59

Expert Comment

by:LeeTutor
ID: 20370614
Have you tried this web page:

http://service1.symantec.com/support/norton360.nsf/docid/2007032905201975?OpenDocument&lg=en&ct=us&seg=hho&src=hot
Red X is displayed on PC Security in the Norton 360 program interface and clicking Details shows "Off" next to Auto-Protect
0
 
LVL 59

Accepted Solution

by:
LeeTutor earned 1500 total points
ID: 20370642
As I continue to research your question, I keep finding pages that mention your problem which are VERY disparaging toward the product.  See this page, for example:

http://www.amazon.co.uk/Norton-360-User-Licence-PC/dp/customer-reviews/B000N8CIC2
0
 

Author Comment

by:DrewJenkins
ID: 20379200
Tried those last steps... still no luck...
0

Featured Post

Automating Your MSP Business

The road to profitability.
Delivering superior services is key to ensuring customer satisfaction and the consequent long-term relationships that enable MSPs to lock in predictable, recurring revenue. What's the best way to deliver superior service? One word: automation.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Hey fellow admins! This time, I have a little fairy tale for you. As many tales do, it starts boring and then gets pretty gory. I hope you like it. TL;DR: It is about an important security matter, you should read it if you run or administer Windows …
This article covers the basics of data encryption, what it is, how it works, and why it's important. If you've ever wondered what goes on when you "encrypt" data, you can look here to build a good foundation for your personal learning.
Sending a Secure fax is easy with eFax Corporate (http://www.enterprise.efax.com). First, just open a new email message. In the To field, type your recipient's fax number @efaxsend.com. You can even send a secure international fax — just include t…
This video Micro Tutorial shows how to password-protect PDF files with free software. Many software products can do this, such as Adobe Acrobat (but not Adobe Reader), Nuance PaperPort, and Nuance Power PDF, but they are not free products. This vide…

609 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question