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Norton Auto Protect is turned off by itself

Posted on 2007-11-28
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6,863 Views
Last Modified: 2012-06-21
Norton 360
Reports that the Auto Protect is turned off. When The check box to enable is selected to turn on it clicks fine, changes are applyed and the window is closed, when you come back its off again.

Its installed on a Vista machine... Home Premium
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Question by:DrewJenkins
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5 Comments
 
LVL 59

Expert Comment

by:LeeTutor
ID: 20370358
You might be interested in this thread; one of the people who replied had the same problem as you are having;  I don't know whether the fix to the original problem had any effect on your problem:

http://www.dslreports.com/forum/r18103391-Anyone-having-problems-with-Norton-360-on-VISTA
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Author Comment

by:DrewJenkins
ID: 20370517
Like this one said...
tneb

join:2002-04-10
Oakland Gardens, NY

      reply to fruitguy
I tried your advice about changing the temp and tmp environments. It worked for about a second, but then the Red X appeared again on PC Security. Once again, I can't get Norton 360 to fix the problem on its own. If I reboot, the Red X turns into a green checkmark, but then it turns back.

I though I was out of the woods. Any suggestions/
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LVL 59

Expert Comment

by:LeeTutor
ID: 20370614
Have you tried this web page:

http://service1.symantec.com/support/norton360.nsf/docid/2007032905201975?OpenDocument&lg=en&ct=us&seg=hho&src=hot
Red X is displayed on PC Security in the Norton 360 program interface and clicking Details shows "Off" next to Auto-Protect
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LVL 59

Accepted Solution

by:
LeeTutor earned 500 total points
ID: 20370642
As I continue to research your question, I keep finding pages that mention your problem which are VERY disparaging toward the product.  See this page, for example:

http://www.amazon.co.uk/Norton-360-User-Licence-PC/dp/customer-reviews/B000N8CIC2
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Author Comment

by:DrewJenkins
ID: 20379200
Tried those last steps... still no luck...
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