You do not have permission to send to this recipient.

Posted on 2007-11-28
Last Modified: 2010-04-21
I have an Exchange 2003 server on a domain and people have their email using the domain name ie '' for example but some need to send emails using the FROM option placing a different domain in the FROM field eg. ''. However the 'replydomain' is held by another company and I am getting the error

The following recipient(s) could not be reached: on 29/11/2007 00:06
            You do not have permission to send to this recipient.  For assistance, contact your system administrator.

Some people need to send using an email address and domain which is not the default domain, is this relaying and will it open up all sorts of problems or is there a way round it.
Question by:DaleGregori
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LVL 104

Expert Comment

ID: 20370565
You cannot just put another domain in to the from list and expect it to work. Exchange will not allow that.
Furthermore as far as Exchange is concerned a user only has one email address which is used for outbound email. All other email addresses are aliases for incoming only.

To do what you want to do you would have to add the domain to recipient policy (which opens up more issues as Exchange will then think it is responsible for ALL email for that domain) and then setup a second account etc.

Probably your best option in this scenario is to use the POP3 account trick. This allows you to put whatever address you like as the From address and not have to worry about Exchange at all.


Author Comment

ID: 20376955
Probably didnt clarify myself here but we own all the domains, its just held by another ISP, I didnt mean we wanted to use someone elses domain name, sorry if thats how you read it.

I used to do this at home on my server, by creating a distibution group and adding me in it ,I had permissions to send using what ever address I gave it (nuf said) but I think I was just reliying on the fact that I allowed relaying and everything was open, obviously in that case I couldn't recieve back on the address. This has changed now.

We own multiple domain names, our main one is held by our current ISP, the others by a seperate company. I know it can be done if all the domain names were held by out ISP, I did it for another company but I cant remember ever doing it in this situation.

Is the answer still no.
LVL 104

Accepted Solution

Sembee earned 250 total points
ID: 20378233
It doesn't really matter which ISP is responsible for the domain, it is whether Exchange is responsible. For Exchange to send email out as another domain that domain needs to be listed in recipient policy. Putting a domain in to recipient policy raises more issues with other email addresses in the same domain.


Author Closing Comment

ID: 31411571
Managed to do it in a round about way, I had to put the other domain as the default pasword in AD user properties which isn't really an answer. Thanks for your help

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