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My Documents folder redirection working for some users but not others

Posted on 2007-11-28
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Last Modified: 2012-05-05
Hello,

We just setup another client with SBS 2003 Standard.  We setup a new domain from scratch (no Swing on this one).  On the users' computers we ran the Files and Settings Transfer Wizard (F&STW) before switching from the old domain to the new domain, then ran it again once connected to the new domain.

Here's the problem: We used the appropriate wizard to setup user My Document folder redirection, but it's only working for some users.  For example, I logged into Joe Schmo's computer as Joe Schmo and see that My Documents is pointing to the local computer.  However, on Jane Schmo's computer logged in as Jane Schmo, I see that My Documents to referring to the correct spot on the SBS server.  When I login as Jane on Joe's computer, Jane's redirected My Documents show there, too (I did this to make sure it wasn't hardware-related).

So, why would only certain users have their folders redirected, and others not?  Why would some users be able to get see their My Documents when logged in on other users' computers, but the original user cannot?

Thanks for the expertise!

Jeff
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Question by:JAStillwell
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LVL 15

Expert Comment

by:wingatesl
ID: 20371628
In active directory users and computers are all of the users under the "my business" ou?
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Author Comment

by:JAStillwell
ID: 20371644
Wingatesl: Yes they are.  Is it possible when using the New User wizard for users to end up in a different OU?
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Expert Comment

by:wingatesl
ID: 20371663
I don't think so. Have you checked Resultant Set of Policy for the users in question? To see if the policy is being applied properly. How about permissions, these users in different groups?
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LVL 15

Expert Comment

by:wingatesl
ID: 20371667
While logged in as the user do
gpupdate /force
and check the event logs for errors related to policy processing
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Author Comment

by:JAStillwell
ID: 20373623
Where do I check the "Resultant Set of Policy"?  There are people in the Admin group and people in the Users group where it works correctly.  The only people that I have found s far where it doesn't work just happen to be in the Users group.

I have run the grupdate /force on the server.  I need to do this on each computer, too?

Thanks!
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Accepted Solution

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wingatesl earned 2000 total points
ID: 20379692
I would do it on each computer. Here is the howto on RSOP from MS
http://support.microsoft.com/kb/323276
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Author Comment

by:JAStillwell
ID: 20390510
Wingates,

I ran the RSOP on the offending workstations and found out that the reason their My Documents are not being redirected is that they have too much stuff in their folders and it would take them over SBS's quota for user folders!

Good suggestion!  Thanks!

Jeff
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Author Closing Comment

by:JAStillwell
ID: 31411593
Running the RSOP on each workstation that does not have My Documents redirecting properly indicates the reason.  In this case it reports that the folders are (or would be) over the SBS quota.
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