Solved

Office 2007 - Cannot Install

Posted on 2007-11-28
11
6,384 Views
Last Modified: 2012-05-05
EEvent Type:      Error
Event Source:      Microsoft Office 12
Event Category:      None
Event ID:      5000
Date:            11/29/2007
Time:            10:48:13 AM
User:            N/A
Computer:      ******
Description:
EventType office12setup, P1 {10120000-0f00-0000-0000--0000000ff1ce}, P2 12.0.4518.1014, P3 x, P4 msiapicallfailure, P5 proplus_proplusww.xml, P6 x, P7 x, P8 NIL, P9 NIL, P10 NIL.

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 6f 00 66 00 66 00 69 00   o.f.f.i.
0008: 63 00 65 00 31 00 32 00   c.e.1.2.
0010: 73 00 65 00 74 00 75 00   s.e.t.u.
0018: 70 00 2c 00 20 00 7b 00   p.,. .{.
0020: 31 00 30 00 31 00 32 00   1.0.1.2.
0028: 30 00 30 00 30 00 30 00   0.0.0.0.
0030: 2d 00 30 00 66 00 30 00   -.0.f.0.
0038: 30 00 2d 00 30 00 30 00   0.-.0.0.
0040: 30 00 30 00 2d 00 30 00   0.0.-.0.
0048: 30 00 30 00 30 00 2d 00   0.0.0.-.
0050: 2d 00 30 00 30 00 30 00   -.0.0.0.
0058: 30 00 30 00 30 00 30 00   0.0.0.0.
0060: 66 00 66 00 31 00 63 00   f.f.1.c.
0068: 65 00 7d 00 2c 00 20 00   e.}.,. .
0070: 31 00 32 00 2e 00 30 00   1.2...0.
0078: 2e 00 34 00 35 00 31 00   ..4.5.1.
0080: 38 00 2e 00 31 00 30 00   8...1.0.
0088: 31 00 34 00 2c 00 20 00   1.4.,. .
0090: 78 00 2c 00 20 00 6d 00   x.,. .m.
0098: 73 00 69 00 61 00 70 00   s.i.a.p.
00a0: 69 00 63 00 61 00 6c 00   i.c.a.l.
00a8: 6c 00 66 00 61 00 69 00   l.f.a.i.
00b0: 6c 00 75 00 72 00 65 00   l.u.r.e.
00b8: 2c 00 20 00 70 00 72 00   ,. .p.r.
00c0: 6f 00 70 00 6c 00 75 00   o.p.l.u.
00c8: 73 00 5f 00 70 00 72 00   s._.p.r.
00d0: 6f 00 70 00 6c 00 75 00   o.p.l.u.
00d8: 73 00 77 00 77 00 2e 00   s.w.w...
00e0: 78 00 6d 00 6c 00 2c 00   x.m.l.,.
00e8: 20 00 78 00 2c 00 20 00    .x.,. .
00f0: 78 00 2c 00 20 00 4e 00   x.,. .N.
00f8: 49 00 4c 00 2c 00 20 00   I.L.,. .
0100: 4e 00 49 00 4c 00 20 00   N.I.L. .
0108: 4e 00 49 00 4c 00 0d 00   N.I.L...
0110: 0a 00                     ..      
0
Comment
Question by:kamleshgwalani
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
11 Comments
 
LVL 1

Expert Comment

by:Alex342
ID: 20371875
its a problem with your office instalation disk( probably some files corrupted or missing)
0
 
LVL 6

Author Comment

by:kamleshgwalani
ID: 20371904
Tried from the network path, but this is happening even with the repair option and diagnoise found no issue
0
 
LVL 6

Author Comment

by:kamleshgwalani
ID: 20371907
This is on windows server 2003 and sharepoint 2003 is also installed on that
0
Independent Software Vendors: We Want Your Opinion

We value your feedback.

Take our survey and automatically be enter to win anyone of the following:
Yeti Cooler, Amazon eGift Card, and Movie eGift Card!

 
LVL 12

Expert Comment

by:geneus
ID: 20402409
Are you running Symantec SVS?
https://kb.altiris.com/display/1/articleDirect/index.asp?aid=32661&r=0.1572382

Or any Virus application during the install?
Make sure you remove any Beta versions and registry keys before installation too.
0
 
LVL 6

Author Comment

by:kamleshgwalani
ID: 20447433
Dear Geneus, THanks for your comment I wll check and get back to you on this
0
 
LVL 6

Author Comment

by:kamleshgwalani
ID: 20480368
Dear Geneus, I tried to go through, but no such things. Symantec Corporate edition is installed.
0
 
LVL 1

Accepted Solution

by:
jtawney1 earned 500 total points
ID: 20508583
If you are running Windows Server 2003 64-bit edition with Terminal Services in "Relaxed Security" mode you cannot install Office 2007. You must have Terminal Services in "Full Security" mode.
0
 
LVL 1

Expert Comment

by:deathandgravity
ID: 21608110
"jtawney1:If you are running Windows Server 2003 64-bit edition with Terminal Services in "Relaxed Security" mode you cannot install Office 2007. You must have Terminal Services in "Full Security" mode."

JTAWNEY1:  Solved my problem!  Thanks!

James
0
 
LVL 2

Expert Comment

by:ErnieExpert
ID: 21818919
I know this isn't my question but I have been searching for this answer for hours and jtawney1 finally had the right answer.  As soon as I changed to Full Security, it fired right up.  You would think that Microsoft would have some sort of KB on this.
0
 

Expert Comment

by:rdeckard82
ID: 36354395
This is useless, as usual.  The system I am getting this error on (Windows Server 2003 R2 EE) is configured for remote administration, and TS is already running in "Full Security" mode.
0

Featured Post

Free Tool: ZipGrep

ZipGrep is a utility that can list and search zip (.war, .ear, .jar, etc) archives for text patterns, without the need to extract the archive's contents.

One of a set of tools we're offering as a way to say thank you for being a part of the community.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Suggested Solutions

Title # Comments Views Activity
tsql change delta 3 77
Notepad++ edit issue 7 85
font type, point size, readability questions 7 121
Adobe Acrobat Pro: how to copy style? 2 139
As freelancing is becoming more and more common in the tech industry, certain obstacles are proving to be a challenge to those who are used to more traditional, structured employment. This article is meant to help identify such obstacles and offer a…
Microsoft Office Picture Manager was included in Office 2003, 2007, and 2010, but not in Office 2013. Users had hopes that it would be in Office 2016/Office 365, but it is not. Fortunately, the same zero-cost technique that works to install it with …
The viewer will learn how to use the =DISCRINV command to create a discrete random variable, use this command to model a set of probabilities and outcomes in a Monte Carlo simulation, and learn how to find the standard deviation of a set of probabil…
This tutorial gives a high-level tour of the interface of Marketo (a marketing automation tool to help businesses track and engage prospective customers and drive them to purchase). You will see the main areas including Marketing Activities, Design …

751 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question