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OWA does not work

Posted on 2007-11-29
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Last Modified: 2012-05-05
I had to move my database because of a disk space problem now when i try to access OWA it no longer works and i get page not found
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Question by:johnjholland1974
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by:Veerappan Sundaram
ID: 20373175
John,

Can you post some details to understand your correct and current situation while accessing OWA from the new server?

1. Did you verify the IIS settings in new server?
2. Are you able to access OWA from IIS of local (new) server?
3. What is the HTTP error code?
4. Check for event logs and post if any.

>>>> Veera.
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Author Comment

by:johnjholland1974
ID: 20373616
the IIS is set to /exchange and the exchange is still located on the same server just a diffrent drive
I cannot access OWA since the DB moved
403 Forbidden - The server denies the specified Uniform Resource Locator (URL). Contact the server administrator. (12202)
Internet Security and Acceleration Server
above is the error message I have check the permissions on the drive and they appear ok I have also checked the ISA and disabled the OWA publishing rule
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Expert Comment

by:Veerappan Sundaram
ID: 20373676
What happens when you try to access OWA from Exchange server itself?

>>>> Veera.
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Expert Comment

by:Veerappan Sundaram
ID: 20373712
How did you move the DB to other drive?
Any Event logs for this issue on the server?

Is it a SBS server? If yes, check this http://support.microsoft.com/kb/842612


>>>> Veera.
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Author Comment

by:johnjholland1974
ID: 20374094
no its standard exchange 2000 and i cannot even access it from the exchange server
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by:Veerappan Sundaram
ID: 20374191
1. So, the error you get in exchange should be different? What is error now?
2. Did you enable IIS logging? What is error in IIS logs?
3. Still you have not given any event IDs.

As Sembee mentioned, if you don't give enough information at one shot, then it will be difficult for us to catch the root cause and fix the issue.

>>>> Veera.
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Author Comment

by:johnjholland1974
ID: 20380918
sorry guys will try and explain better

I  have a problem that I haven't managed to solve. When I try to start  the Exchange virtual server in the system manager, I receive the following message:
"The process can not accessthe file because is being used by another process.Facility:win32 ID no: 80070020 Exchange System Manager"

hope this helps
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Author Comment

by:johnjholland1974
ID: 20401762
problem solved the reason that it was unavailable was that port 80 was being hogged by ISA once i released it was fine. firstly go to the cmd prompt and then enter netstat -o this will show you all the ports that are being used in my case it was like so MYSERVERSIP:80  1234

in this case the 1234 is the process ID you can then use task manager by selecting CTRL-ALT-DEL then select the process tab and then view>>>select columns  this will not allow you to tick the process is PID.
Once selected its just a matter of marrying up the process id that is using port 80 and ending the app
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