Solved

Online Checkout Browser Problems

Posted on 2007-11-29
2
239 Views
Last Modified: 2013-12-08
I Have a Windows XP machine with wildblue sat internet.  I am having problems with when I checkout on various online shopping at the checkout area when it tried to purchase it hangs and wont go any further. It looks like it keeps trying to process and never stops. I have turned off my firewall to see if that was the problem. I have set my settings all to default for security. And still am having problems.  I have tried this with IE and Firefox with the same effect. Any other ideas whats going on?
0
Comment
Question by:gpsocs
2 Comments
 
LVL 2

Accepted Solution

by:
teaperson earned 500 total points
ID: 20391359
Well, since it happens in Firefox and IE, it's not a browser-related problem.  And since it happens on multiple sites, it's probably not related to something in the sites themselves (are you ever able to successfully make a purchase?).  Which leaves something related to your internet connection as the main suspect.  One theory: your connection may be 'timing out'. (Each time you click a link to request a page, your internet connection waits a certain period of time for a response from the website at the other end.  If the website doesn't respond in time, the connection 'times out' and you can't display the page).  After you click the checkout button, it usually takes a relatively long time for the website to respond, because your purchase needs to be sent to the credit card company and the order fulfillment database. Arguing against this theory is that you should eventually get an error message if you wait long enough.  You might check with your ISP to see if there is something related to the timeout setting that they set in your connection settings.
0
 

Author Comment

by:gpsocs
ID: 20662114
Yeah apparently going through the router then the modem with the isp is an issue
0

Featured Post

Free Tool: IP Lookup

Get more info about an IP address or domain name, such as organization, abuse contacts and geolocation.

One of a set of tools we are providing to everyone as a way of saying thank you for being a part of the community.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Suggested Solutions

Title # Comments Views Activity
Help with query 3 36
Intranet Site for Medical Practice 7 51
SP result not being displayed 5 36
JS to redirect to prev page 8 16
Although it can be difficult to imagine, someday your child will have a career of his or her own. He or she will likely start a family, buy a home and start having their own children. So, while being a kid is still extremely important, it’s also …
Because your company can’t afford for you to make SEO mistakes, you’ll want to ensure you’re taking the right steps each and every time you post a new piece of content. This list of optimization do’s and don’ts can help you become an SEO wizard.
The viewer will learn how to count occurrences of each item in an array.
The is a quite short video tutorial. In this video, I'm going to show you how to create self-host WordPress blog with free hosting service.

685 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question