• Status: Solved
  • Priority: Medium
  • Security: Public
  • Views: 765
  • Last Modified:

E3501 Unable to add job to database in ARCServe

H, i am a new user to use ARCServe, I take the backup of the data through.Now i want to restore the data. I am not using any Media pool. i have single tape drive.When i restore the data, i cannot see the files to choose and restore. Then i run Merge, i get an error "E3501 Unable to add job to database Ec=-1".
I have checked on CA support, only solutionn is threr Renisall the SQL and ARcServe. But i have new versions of SQL and ARCServe. I hope EXPERTS will help me to what to do. I dont want to uninstall any thing. Thanks in advance. Basit
  • 2
1 Solution
Bring ARCserve up to 11.5 SP3

When you say SQL is new version. Are you using SQL as the database for ARCserve. What is the version of ARCserve and build id. What is the version of SQL and what is the size of the SQL database. Is the SQL database local or remote.

If you are on a older version then upgrading 11.5 sp3.

update with more specific information

sabkAuthor Commented:
Thanks i am using SQL 2000, ARCServer is already updated with SP3. 1st in SQL Arcserve database name wasc"asdb" . But now it is disappear.
Use setupsql.exe to reinstall the ARCserve database.
Question has a verified solution.

Are you are experiencing a similar issue? Get a personalized answer when you ask a related question.

Have a better answer? Share it in a comment.

Join & Write a Comment

Featured Post

Free Tool: Path Explorer

An intuitive utility to help find the CSS path to UI elements on a webpage. These paths are used frequently in a variety of front-end development and QA automation tasks.

One of a set of tools we're offering as a way of saying thank you for being a part of the community.

  • 2
Tackle projects and never again get stuck behind a technical roadblock.
Join Now