OWA user account locks out repeatedly
Posted on 2007-11-29
User has complained (for quite some time) of frequent lock outs when accessing her email thru OWA. I first dismissed this as user error, but no one can type in a user name and password wrong that many times, can they? :)
After successfully logging on to OWA with MSIE 6, she'll get repeated requests for her domain\user name and password. After the third attempt, she's locked out until the timeout period has expired. The error occurs on different PCs, at different locations, and different times. Clients are Windows XP Pro.
I have not had this complaint with any other user. We cannot switch to MSIE 7 since we have an important application that doesn't get along well with 7.