Solved

Blocked Pictures Replaced With Red X

Posted on 2007-11-29
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Last Modified: 2010-04-21
My co-worker is using Outlook 2002 sp3.  When she receives emails containing pictures, the pictures are blocked and a red X appears instead.  I have read through all of the other similar questions and their answers and have not been able to find a solution that would work.  We located the OLK folder name in the registry key, but she does not have an OLK folder with that name on her computer.  Most of the solutions I have come across pertain to Outlook 2003, not 2002.  Anybody have any new suggestions?
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Question by:prescott_college
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war1 earned 250 total points
ID: 20376775
Hello prescott_college,

You need to find the OLKxx temp folder and delete its content.  The folder is not easy to find.
http://www.outlook-tips.net/archives/2003/20030828.htm
OR
OutlookTools to access Temp folder
http://www.howto-outlook.com/products/outlooktools.htm

Hope this helps!
war1
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Author Closing Comment

by:prescott_college
ID: 31411746
You were the first person who explained that the OLK folder would not be easy to find and told me how to go about doing that.  Everybody else just said to find the folder and delete the contents without explaining that most people will not be able to view that folder easily.  Thank you!
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