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Why can't my Flash movie on the production box be seen?
Posted on 2007-11-29
Hi Experts,
I have a flash movie (related .swf, .fla., .html, and.js files) all generated by Flash CS3 from a .flv movie. All are in the same folder and work on both my local machine and the development server, but when I put them all (yes, they're all there) on the DMZ server, I can't see the move. The popup window that the movie plays in has all the correct css properties. When I removed the .swf file and right-clicked on the space where the movie should be, the "movie not loaded" and About Adobe Flash Player 9 choices appeared on the context menu. I put it back and got the Zoom In, Show All, and other choices on the context menu with the About Flash 9 choice.
Can someone please help me figure out why the movie is invisible?
Thanks for your help.
Nancy
I have a flash movie (related .swf, .fla., .html, and.js files) all generated by Flash CS3 from a .flv movie. All are in the same folder and work on both my local machine and the development server, but when I put them all (yes, they're all there) on the DMZ server, I can't see the move. The popup window that the movie plays in has all the correct css properties. When I removed the .swf file and right-clicked on the space where the movie should be, the "movie not loaded" and About Adobe Flash Player 9 choices appeared on the context menu. I put it back and got the Zoom In, Show All, and other choices on the context menu with the About Flash 9 choice.
Can someone please help me figure out why the movie is invisible?
Thanks for your help.
Nancy
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14 Comments
www.tierrallc.com
The link is currently invisible, about a centimeter to the right of the end of the last line of the Tierra Vision Homes paragraph.
The link is currently invisible, about a centimeter to the right of the end of the last line of the Tierra Vision Homes paragraph.
It seems like your Flash file is looking for this FLV file...
http://www.tierrallc.com/TierraGroup.flv
Do you have that file in that URL???
If you are using Windows 2003 server, you need to add the MIME type for FLV file... Take a look at this page if that is the case...
http://kb.adobe.com/selfservice/viewContent.do?externalId=tn_19439&sliceId=2
CyanBlue
http://www.tierrallc.com/TierraGroup.flv
Do you have that file in that URL???
If you are using Windows 2003 server, you need to add the MIME type for FLV file... Take a look at this page if that is the case...
http://kb.adobe.com/selfservice/viewContent.do?externalId=tn_19439&sliceId=2
CyanBlue
Yes, it's there. And I did add the MIME type for FLV files, on both servers. I went through all this on the development server. The link above is where I started.
And I added this to the </httpHandlers> in the web.config file, just in case:
<add verb="*" path="*.flv" type="FLVStreaming" />
<add verb="*" path="*.flv" type="FLVStreaming" />
Well... Open up a web browser and type in http://www.tierrallc.com/TierraGroup.flv and see if you see error or not... That's the only way to see if it really works or not...
I believe that the MIME type can be set by the administrator... Do you have the privilege to change it???
CyanBlue
I believe that the MIME type can be set by the administrator... Do you have the privilege to change it???
CyanBlue
Yes, I have privilege to change it. When I go to the URL you mentioned, I get an "Exporere cannot display..." error in IE and a completely empty page (no 404 or cannot display erro) in Firefox. I can, however, see the file listed in Windows Explorer, on the DMZ server, right between TGMovie.swf and TierraMovie-3.fla.
Well... That means that the MIME type is not set correctly... Did you try that using the IIS Manager as it is indicated in the above Adobe link???
CyanBlue
CyanBlue
Exactly that way. I thought the same thing, and redid it.
Extension: .flv
MIME type: flv-application/octet-stre
Extension: .flv
MIME type: flv-application/octet-stre
What is the version of IIS you have??? Is the environment for the dev server the same???
You might also want to check with the hosting company if possible... I probably won't have much else to help you there...
You might also want to check with the hosting company if possible... I probably won't have much else to help you there...
Well... Windows 2003 Server SP2 and IIS 6 makes it real standard, and I honestly do not know what else might be causing that... I guess it goes more toward IT issue rather than the Flash issue... The only suggestion that I can make is to search more on W2003 server & FLV issue... See if you can find anything... I sure will search around and let you know if I find anything useful...
CyanBlue
CyanBlue
It's working now. We reset all ASP.net sites to v. 1.1, then back again, removed a .flv from where it shouldn't have remained. Thanks for your help. We're not sure why it works now, but it does.
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