Solved

How do succeed with installation?

Posted on 2007-11-29
7
587 Views
Last Modified: 2013-11-21
I bought a DeLorme GPS and I need to install software for it, but keep getting these errors.  Says I need to install Microsoft Visual C++ Redistributable, and cannot find the file vcredist.msi.  (says it's a "network resource" and not availble).  I downloaded the vcredist_x86.exe from Microsoft and got the same error preventing me from installing that one.  I contacted DeLorme technical support and this is what they said:
 
"Thank you for contacting Delorme Technical Support. Unfortunately looking online a lot of applications can have this issue installing as it appears to be an issue with your operating system. I would recommend installing all available updates from Microsoft for your operating system before trying again. Also make sure to scan your PC for any virus/spyware..."

I have a Compaq laptop computer and am using Microsoft XP Pro operating system.  We have a terminal server at work, although I use this laptop as a standalone machine also.
0
Comment
Question by:John-C-Nitta
7 Comments
 
LVL 7

Expert Comment

by:Wod
ID: 20376408
Try this:

1. update your WinInstaller: http://www.microsoft.com/downloads/details.aspx?familyid=5FBC5470-B259-4733-A914-A956122E08E8&displaylang=en

2.  Uninstall any existing Microsoft Visual C++ 2005 Redistributable packages

3. Uninstall the GPS software if possible

4. Reboot and Re-install the GPS software
0
 

Author Comment

by:John-C-Nitta
ID: 20377131
Tried this, but on step #1, when updating is starting, get a Setup Error message: Setup has determined that the Sevice Pack version of this system is newer than the update you are applying. There is no need to install this update.

John Nitta, 11/29, 12:42pm
0
 
LVL 7

Expert Comment

by:Wod
ID: 20377259
You could also try to perform a Windows Repair installation:

http://www.microsoft.com/windowsxp/using/helpandsupport/learnmore/tips/doug92.mspx


you might have a corrupted file
0
Microsoft Certification Exam 74-409

Veeam® is happy to provide the Microsoft community with a study guide prepared by MVP and MCT, Orin Thomas. This guide will take you through each of the exam objectives, helping you to prepare for and pass the examination.

 
LVL 29

Expert Comment

by:matrixnz
ID: 20379597
Hi John

Before doing that:
Using 7Zip or Winzip uncompress the vcredist_x86.exe file then uncompress the vcredi~1.exe that's inside there this will give you
 - vcredis1.cab
 - vcredist.msi

Save to C:\Windows\CInstaller

Open Regedit
Navigate to HKEY_CLASSES_ROOT\Installer\Products\F942F94A19C0F79468FD2B85E5E8677B\SourceList\Net
Note the Registry REG_Expand_SZ Value 1
This is where it's looking for the MSI file
You can modify this to point to C:\Windows\CInstaller or

Create a new REG_Expand_SZ file named 2 with the value of C:\Windows\CInstaller

When the installer goes to look for the file it should look at 1 if can't find the files move to 2 and so on

The other option is to download the Windows Installer Cleanup Utility http://support.microsoft.com/kb/290301 and remove any historic versions of the C+ Software.

Hope that helps.

Cheers

0
 

Author Comment

by:John-C-Nitta
ID: 20379741
Thanks for the possible solution!  However, problem is resolved.  My computer consultant used Windows Install Cleanup to isolate and remove the MS Visual c++ program, and viola, the install went smoothly!

Thanks again,
John Nitta
8:00pm, 11/29/07
0
 
LVL 1

Accepted Solution

by:
Computer101 earned 0 total points
ID: 20649835
PAQed with points refunded (500)

Computer101
EE Admin
0

Featured Post

What is SQL Server and how does it work?

The purpose of this paper is to provide you background on SQL Server. It’s your self-study guide for learning fundamentals. It includes both the history of SQL and its technical basics. Concepts and definitions will form the solid foundation of your future DBA expertise.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Suggested Solutions

Title # Comments Views Activity
My Sharepoint challenge 4 48
Group policy not applying 5 91
JavaScript waiting 14 81
Add Context Menu Item 4 59
Setting up a Microsoft WSUS update system is free relatively speaking if you have hard disk space and processor capacity.   However, WSUS can be a blessing and a curse. For example, there is nothing worse than approving updates and they just have…
Learn about cloud computing and its benefits for small business owners.
This video shows how to use Hyena, from SystemTools Software, to bulk import 100 user accounts from an external text file. View in 1080p for best video quality.

803 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question