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2003 SBS w/Exchange Server not receiving HTML emails

Posted on 2007-11-29
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Last Modified: 2010-08-05
New 2003 SBS box set-up with exchange server not receiving HTML emails. Using 2000 clients? Using Postini filtering. Still won't receive even if Postini is shut off.
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Question by:Billgreen77
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5 Comments
 
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Expert Comment

by:mdcsea
ID: 20379468
I assume you mean HTML formatted mail?

Is there a bounce message when you send an HTML formatted mail to this server?  If so, please include it.

Otherwise, more details are needed.
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Expert Comment

by:Jeffrey Kane - TechSoEasy
ID: 20379729
So, assuming that you set up and configured everything according to the documented method (including running the Configure Email and Internet Connection Wizard (CEICW -- which is linked as Connect to the Internet in the Server Management Console > Internet and Email), can you see the HTML formatted emails when accessing the mailbox in Outlook Web Access?

Jeff
TechSoEasy
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Billgreen77 earned 0 total points
ID: 20452431
So it ended up being our anti-virus software Trend Micro had spam filtering turned on. Simply turning it off solved the problem.
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Expert Comment

by:Vee_Mod
ID: 20605274
Closed, 500 points refunded.
Vee_Mod
Community Support Moderator
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