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'Microsoft Exchange 2007- Sending' reported error (0x80040610) : 'The message being sent exceeds the message size established for this user.'

Posted on 2007-11-29
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Last Modified: 2009-07-29
Hi, I recently deployed exchange 2007 in our organization. We did not previously have Exchange running at all. We have approximately 25 users. I am having a problem where my boss is trying to send a message with an 11MB attachment and is receiving the error message 'Task 'Microsoft Exchange - Sending' reported error (0x80040610) : 'The message being sent exceeds the message size established for this user.' . I have checked the exchange cmdlet window and all message settings are set to unlimited. I found one solution on this site which said that he solved the problem by setting the user's limits to 100MB. I have tried this but the problem still exists. Can anyone offer some insight into why he cannot send messages over 10 MB when his account settings and the domain settings clearly specify unlimited size? Thanks
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Question by:Ivrnet
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LVL 29

Expert Comment

by:mass2612
ID: 20379293
Hi,

Check your message send/recieve maximum limits using the Exchange shell - Set-TransportConfig.

Managing Message Size Limits
http://technet.microsoft.com/en-us/library/bb124345.aspx
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Author Comment

by:Ivrnet
ID: 20379684
Yes, I did this. According to that, they are unlimited.
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Expert Comment

by:mass2612
ID: 20379776
did you upgrade your org from 2003? If so this should fix this: -

Using ADSIEdit > Select Configuration > Services > Microsoft Exchange > Your Org > Global Settings > Right click Message Delivery > Properties > Clear delivContLength and Clear submissionContLength

http://technet.microsoft.com/en-us/library/bb310771.aspx

You will probably need to reboot the Exchange server for the fix to take effect as usual make sure you have known good backups of everything first.
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LVL 29

Expert Comment

by:mass2612
ID: 20379825
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Author Comment

by:Ivrnet
ID: 20382118
As I said in my original question: "We did not previously have Exchange...". I included lots of detail in my original question, I would love it if you would read it.

As I also said in my question: "I found one solution on this site which said that he solved the problem by setting the user's limits to 100MB..". That didn't work.

Bumping this to 500 points as I really need a solution. Thanks.

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LVL 29

Expert Comment

by:mass2612
ID: 20385451
You are clearly a very arrogant person did you even attempt the ADSI Edit?

We provide assistance here a volunteers please be respectful. Some issues are a little more complicated and require a while to solve. You could always call Microsoft Product Support and pay them to help you.
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Expert Comment

by:mass2612
ID: 20385575
Ivrnet - I may have been a bit harsh in my previous post. Please accept my apologies but I did find the "tone" of your post slightly off putting.
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Author Comment

by:Ivrnet
ID: 20385590
Your comment said "did you upgrade your org from 2003? If so this should fix this: ". In my original question I clearly stated that I did not previously have exchange running in my organization. So I assumed the solution would not be applicable. Are you saying this should work even if I did not have a previous Exchange 2003 deployment? If that's the case I'll try it but I was under the impression ADSI Edit was an Exchange 2003 tool, not available in 2007.

I'm not arrogant, but when I specify all the details and then you don't even appear to read what I posted, it's kind of annoying. Sorry I snapped at you but you have to admit, you must have only skimmed my question before answering.

I'm installing the support tools now so we'll see if I can run ADSI Edit and effect an Exchange 2007 installation.

Thanks for your help.
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Accepted Solution

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mass2612 earned 500 total points
ID: 20385635
I would be checking the ADSI edit even so just in case. I've checked the MS Partner Knowledge base and they don't have any articles that seem to relate. This is the closest possible option I've been able to find thus far.

As I said you may need to contact MS PSS for them to help work through this with you. Sometimes its the best option when you're in a tight spot. Let us know how you get on though so we can all learn something new.
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Author Comment

by:Ivrnet
ID: 20386002
I installed ADSIedit and ran it, following the instructions on this page: http://technet.microsoft.com/en-us/library/bb310771.aspx

The limits in ADSIedit did show at 10240, so I increased the delivcontlength and submissioncontlength to 102400. I'll give the updated domain schema some time to propage and then try it again.

Thanks and I'll report back Monday with an update.
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LVL 29

Expert Comment

by:mass2612
ID: 20401032
Hope you had a good weekend. I was just wondering if the ADSI Edit worked or not?
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