2003 server is stuck on windows logo screen

Posted on 2007-11-30
Last Modified: 2008-05-22
today i was promped to install some updates mainily security updates and 1 other cant remember, on reboot the server hangs on the black windows screen with the horizontal scroller (i think it is usually green but now is grey)  I have just attempetd a last good configeration startuo with no success..  any ideas?
many thanks ben
Question by:bcoussens
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Expert Comment

ID: 20380488
And no safe mode?  Get into safe mode if you can, and do a system restore to a date  before you installed those patches.

Author Comment

ID: 20380499
how do you do sys restore in 2003? I have only done it oin xp

Expert Comment

ID: 20380507
Whoops, lol wrong, os... what I meant was uninstall the patches
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Author Comment

ID: 20380571
no wont boot to uninsatll patches,  wont boot on safe either

Expert Comment

ID: 20380702
unplug any externally connected devices to the server (eg extra external hard drives/tape drives/usb devices/CD drives, parallel printers etc etc) and try rebooting with just keyboard and mouse connected - may be a driver clash with one of these external devices causing it.

re last known good - will only work if you haven't logged in since the change that caused the problems - if you have logged in post that windows overwrites the last good config with the most recent  one at time of login so you will be rolling back to the same problem.

try the external devices and see if that sorts.

good luck


Accepted Solution

the_b1ackfox earned 500 total points
ID: 20380713
Pop in the Server CD, and boot to it...  get in recovery console.   get into c:\windows
look at the hidden sp folders, run the unistall (copy spunist.txt to spunist.cmd) and run it for the last four patches (should be able to see date)

Method2,  do a quick install of windows... then go to the original windows directory and do the above with the hidden spuninstall folders

Expert Comment

ID: 20386364
It may be a bad driver update.

If you are booting into safe mode, does it seem to hang on a particular driver? You can press a key to skip loading these if necessary (there is a prompt at the bottom of the screen).

This might help you to get into safe mode a bit more easily.

Author Comment

ID: 20400062
I have tried all of the ubove except for the spunist.txt method i will try that tonight.  

Expert Comment

ID: 20595650
bcoussens - Could you please update this thread on what you ended up doing??

I have the same issue. And will update if i find a siolution


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