2003 server is stuck on windows logo screen

Posted on 2007-11-30
Last Modified: 2008-05-22
today i was promped to install some updates mainily security updates and 1 other cant remember, on reboot the server hangs on the black windows screen with the horizontal scroller (i think it is usually green but now is grey)  I have just attempetd a last good configeration startuo with no success..  any ideas?
many thanks ben
Question by:bcoussens

Expert Comment

ID: 20380488
And no safe mode?  Get into safe mode if you can, and do a system restore to a date  before you installed those patches.

Author Comment

ID: 20380499
how do you do sys restore in 2003? I have only done it oin xp

Expert Comment

ID: 20380507
Whoops, lol wrong, os... what I meant was uninstall the patches
What is SQL Server and how does it work?

The purpose of this paper is to provide you background on SQL Server. It’s your self-study guide for learning fundamentals. It includes both the history of SQL and its technical basics. Concepts and definitions will form the solid foundation of your future DBA expertise.


Author Comment

ID: 20380571
no wont boot to uninsatll patches,  wont boot on safe either

Expert Comment

ID: 20380702
unplug any externally connected devices to the server (eg extra external hard drives/tape drives/usb devices/CD drives, parallel printers etc etc) and try rebooting with just keyboard and mouse connected - may be a driver clash with one of these external devices causing it.

re last known good - will only work if you haven't logged in since the change that caused the problems - if you have logged in post that windows overwrites the last good config with the most recent  one at time of login so you will be rolling back to the same problem.

try the external devices and see if that sorts.

good luck


Accepted Solution

the_b1ackfox earned 500 total points
ID: 20380713
Pop in the Server CD, and boot to it...  get in recovery console.   get into c:\windows
look at the hidden sp folders, run the unistall (copy spunist.txt to spunist.cmd) and run it for the last four patches (should be able to see date)

Method2,  do a quick install of windows... then go to the original windows directory and do the above with the hidden spuninstall folders

Expert Comment

ID: 20386364
It may be a bad driver update.

If you are booting into safe mode, does it seem to hang on a particular driver? You can press a key to skip loading these if necessary (there is a prompt at the bottom of the screen).

This might help you to get into safe mode a bit more easily.

Author Comment

ID: 20400062
I have tried all of the ubove except for the spunist.txt method i will try that tonight.  

Expert Comment

ID: 20595650
bcoussens - Could you please update this thread on what you ended up doing??

I have the same issue. And will update if i find a siolution


Featured Post

Netscaler Common Configuration How To guides

If you use NetScaler you will want to see these guides. The NetScaler How To Guides show administrators how to get NetScaler up and configured by providing instructions for common scenarios and some not so common ones.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Suggested Solutions

Title # Comments Views Activity
Roaming profile & Office 365 3 96
AD Replications issues 12 106
How to get AD RMS to work with Office 2016 for Mac 6 263
sccm importing drivers 4 28
This is a little timesaver I have been using for setting up Microsoft Small Business Server (SBS) in the simplest possible way. It may not be appropriate for every customer. However, when you get a situation where the person who owns the server is i…
ADCs have gained traction within the last decade, largely due to increased demand for legacy load balancing appliances to handle more advanced application delivery requirements and improve application performance.
This video Micro Tutorial explains how to clone a hard drive using a commercial software product for Windows systems called Casper from Future Systems Solutions (FSS). Cloning makes an exact, complete copy of one hard disk drive (HDD) onto another d…
Windows 8 came with a dramatically different user interface known as Metro. Notably missing from that interface was a Start button and Start Menu. Microsoft responded to negative user feedback of the Metro interface, bringing back the Start button a…

810 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question