Solved

Intranet question:  have http://helpdesk:8080 want to have access to http://helpdesk

Posted on 2007-11-30
3
10,087 Views
Last Modified: 2016-09-14
There is probably a very easy answer to this question.  But not sure of the proper terms to ask so here goes.  We are running an internal helpdesk website on our intranet.  To access it, you go to:  http://helpdesk:8080  I want the access to just be:  http://helpdesk  

Its on a MS Windows 2003 server, but the application is not using IIS.  The web server is built into the helpdesk software...  

Thanks.
0
Comment
Question by:teamorange
3 Comments
 
LVL 10

Accepted Solution

by:
dis1931 earned 500 total points
Comment Utility
Hello teamorange,

In this case, the software might have an option to change the default port it uses.  Sometimes it is an obscure setting or command line switch or something.  Look in the documentation, in the configuration and if you have support from the vendor contact them it should be an easy question.  If it is the annoyance of typing :8080, maybe just make a shortcut and copy it to their PCs.  Otherwise it depends on the software you are running.  I have never seen software that wouldn't let you change the default port but it might not be an obvious change.

Regards,

dis1931
0
 

Author Comment

by:teamorange
Comment Utility
Yeah I have been in contact with them about this, still waiting for a response.  If anything I agree would be within the software, but I don't see it, lol...  thanks.  
0
 

Expert Comment

by:Silvia Franz
Comment Utility
Could you please provide an update on the status of ticket1583789 # ?
0

Featured Post

What Is Threat Intelligence?

Threat intelligence is often discussed, but rarely understood. Starting with a precise definition, along with clear business goals, is essential.

Join & Write a Comment

Article by: kevp75
Hey folks, 'bout time for me to come around with a little tip. Thanks to IIS 7.5 Extensions and Microsoft (well... really Windows 8, and IIS 8 I guess...), we can now prime our Application Pools, when IIS starts. Now, though it would be nice t…
Boost your ability to deliver ambitious and competitive web apps by choosing the right JavaScript framework to best suit your project’s needs.
The viewer will learn how to create and use a small PHP class to apply a watermark to an image. This video shows the viewer the setup for the PHP watermark as well as important coding language. Continue to Part 2 to learn the core code used in creat…
Any person in technology especially those working for big companies should at least know about the basics of web accessibility. Believe it or not there are even laws in place that require businesses to provide such means for the disabled and aging p…

771 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

10 Experts available now in Live!

Get 1:1 Help Now