Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people, just like you, are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
Solved

Outlook wont receive email properly: kind of....

Posted on 2007-11-30
3
207 Views
Last Modified: 2010-03-06
In Outlook 2007 normallyyou can receive email 1 of 2 ways when there is just one account set up
1) waiting for Outlook to send/receive based on time settings
2) press send/receive button

However one of my users is having trouble. Both the above methods do not work. The only resolve  to receive email is to go: Tools>>SendReceive>>blucas@domain.com Only>>Inbox

I have uninstalled Office  2007 and reinstalled as well I deleted any history of old accounts on the computer.

Does anyone have suggestions?? Open to anything right about now
0
Comment
Question by:IDC_Group
3 Comments
 
LVL 104

Accepted Solution

by:
Sembee earned 500 total points
ID: 20383656
Have you actually recreated the Outlook profile? If not then you should start with that. Removing and reinstalling Office does NOT touch the Outlook profile - I find that reinstalling Office rarely resolves Outlook issues.

If that doesn't work then see if a new Windows Profile resolves the problem.

Finally, if that doesn't work, see if the problem follows the user. If it does not then the machine will have to be wiped.

Simon.
0
 
LVL 1

Expert Comment

by:Computer101
ID: 20558436
Forced accept.

Computer101
EE Admin
0

Featured Post

Problems using Powershell and Active Directory?

Managing Active Directory does not always have to be complicated.  If you are spending more time trying instead of doing, then it's time to look at something else. For nearly 20 years, AD admins around the world have used one tool for day-to-day AD management: Hyena. Discover why

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Many people use more than one email account and so it becomes difficult for them to manage them when they use separate accounts,  so, in this article, I have shared an easy way to add Other Mail Accounts in your Google Inbox. It helps to combine all…
A list of top three free exchange EDB viewers that helps the user to extract a mailbox from an unmounted .edb file and get a clear preview of all emails & other items with just a single click on mailboxes.
To show how to create a transport rule in Exchange 2013. We show this process by using the Exchange Admin Center. Log into Exchange Admin Center.: First we need to log into the Exchange Admin Center. Navigate to the Mail Flow >> Rules tab.:  To cr…
This Experts Exchange video Micro Tutorial shows how to tell Microsoft Office that a word is NOT spelled correctly. Microsoft Office has a built-in, main dictionary that is shared by Office apps, including Excel, Outlook, PowerPoint, and Word. When …

809 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question