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Inactive Add-in

Posted on 2007-11-30
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Last Modified: 2012-05-05
Currently I am running Outlook  2007 and I have various third party add-ins running on my machine. I am unable to change the state of the add-in from Inactive to active in the trust center. Any suggestions?
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Question by:whtupdoc001
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war1 earned 2000 total points
ID: 20384147
Hello whtupdoc001,

You can clear your addins with a command line.  With Outlook close, do a search for and rename extend.dat file.

Outcmd.dat is located in C:\Documents and Settings\<user>\Application Data\Microsoft\Outlook folder. It is a hidden file, so you have to unhide hidden files. Go to any folder and select Tools > Folders Options > View. Check "Show hidden files and folders". Click OK.

You may need to reinstall the addin to your computer.

Hope this helps!
war1
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