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Exchange 2003 Transaction Logs not Flushed with Full Backup after moving to a new drive

Posted on 2007-11-30
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Last Modified: 2013-12-01
I am running windows 2003 server SP2 with Exchange 2003 SP2.  This server is backed up using Symantec Backup Exec 10D.  A couple days ago we moved the transaction logs onto a different drive than the information store.  Since then, the transaction logs are not being flushed after a full backup that is run each evening.   I checked the Backup Exec settings and everything is setup properly...full database backup and logs flushed.  Any help would be appreciated.  
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Question by:GDB Ian
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Expert Comment

by:vishal_breed
ID: 20384524
* Have you restarted "Symantec Backup Exec 10D" engines / services ??

* Try using NTBACKUP - whether it flushed log files.

* Is it logging events in Event Viewer saying Storage Group Backup is completed successfully. Make sure logging is enabled on "Symantec Backup Exec 10D" to log the events in Event Viewer.

* To flush the log files of particulare Storage Group (SG);

1> Run Backup for all Stores in that SG.

Event Type:      Information
Event Source:      ESE
Event Category:      Logging/Recovery
Event ID:                      210
Description:             Information Store (4104) SG1: A full backup is starting.

Event Type:      Information
Event Source:      ESE
Event Category:      Logging/Recovery
Event ID:                      213
Description:             Information Store (4104) SG1: The backup procedure has been successfully completed.

2> All Stores Backup must be completed

Event Type:      Information
Event Source:      ESE
Event Category:      Logging/Recovery
Event ID:                      220
Description:             Information Store (4104) SG1: Beginning the backup of the file D:\Exchsrvr\mdbdata\SG1DB1.stm (size 1194 Mb).

(seperate event for .edb file)

Event Type:      Information
Event Source:      ESE
Event Category:      Logging/Recovery
Event ID:                      221
Description:             Information Store (4104) SG1: Ending the backup of the file D:\Exchsrvr\mdbdata\SG1DB1.stm.

3> Make sure log files has been backed up & then deleted.

Event Type:      Information
Event Source:      ESE
Event Category:      Logging/Recovery
Event ID:                      223
Description:             Information Store (4104) SG1: Starting the backup of log files (range E:\mdbdata\SG1Logs\E0042BB3.log - E:\mdbdata\SG1Logs\E0042BBB.log).  

Event Type:      Information
Event Source:      ESE
Event Category:      Logging/Recovery
Event ID:                      224
Description:             Information Store (4104) SG1: Deleting log files E:\mdbdata\SG1Logs\E0042B97.log to E:\mdbdata\SG1Logs\E0042BB7.log.  
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Accepted Solution

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vishal_breed earned 2000 total points
ID: 20384529
You may also try restarting Information Store service once!!
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Author Closing Comment

by:GDB Ian
ID: 31411993
thanks Vishal.  I had remounted the stores after the transaction log move and rebooted the backup server, but I hadn't restarted the info store.  It worked.  
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