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WinXP sp2, logon script to map 3 drives, two show disconnected but content accessible

Posted on 2007-11-30
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Last Modified: 2012-05-05
I have a 3 users on a lan of 45+ machines running XP sp2 who's logon script started failing. When a user logs off and logs back on for the second time (without a restart) the two drives on our file server show up as disconnected. The content is visible and usable but the drives themselves "can't be found" and cannot be disconnected. You can see the logon script flicker on the first re-logon but not the second. It also mentions another scan running.

I removed the logon script and reinstalled it, didn't help.

I checked start up with msconfig and I don't see anything starting up that shouldn't be.

I  also tried turning off the autodisconnect feature (net config server /autodisconnect: -1) but that didn't help. I tried disabling offline files, no change.

I unchecked the "reconnect at login" box thinking it may be conflicting with the logon script but that didn't help either.

I also installed and tried UPHClean-Setup in case the user was not being completely logged off but there was no change.

I disabled Computer Browser in Admin Tools but this didn't help.

Does anyone have any advice on what else to do. I'm out of ideas on this one.

 
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Question by:elise1114
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by:Rob Williams
ID: 20384663
There is a group policy that sometimes help with this:
Computer Configuration | Administrative Templates | System | Logon | Always wait for the network at computer startup and logon

Another is:
Computer Configuration | Administrative Templates | System | Scripts | Run logon scripts synchronously
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by:KaroBacsi
ID: 20388109
OK, as RobWill tell, may help you a GP, but maybe not.
If problem still, you need to check, because no info about this Q-s:
Your "file server" is real file server on WinNTsrv, Windows2000srv, or 2003, or samba?
If OS is Win??srv you have enought srv CAL? (In your domain 45+ client!) -can check with license manager
On your XP's use real logout and login, or use quick user change?
In Windows explorer, if click on drive, can reconnect? If yes your LAN may on high load.
A simple cmd can help
dir DRIVENAME

If this domain is AD integrated, and you have CAL's more than concurrent users logged in, you need a Domain Security Policy change,and check all possibilities, in network access, in scripts.
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elise1114 earned 0 total points
ID: 20390078
Thank you for both of your help, with much trial and error though we determined it was a startup scan that was being autorun by Symantec Anti-virus software.

The startup can was auto-running on the 3rd logon and was preventing the logon script from running. Once the auto-scan was deleted from Symantec from the admin profile, subsequent logons have all been successful. This worked on all four machines that were experiencing this problem.

Apparently when these machines were set up the installer forgot to delete this option on these machines. I am in the process of looking for other machines with this same setup to prevent the problem from occurring on any other machines in our domain.

Now what can I do about points. Can I give both rindo and KaroBacsi shared points since they offered possible solutionss? I don't know how this works if you find your own answer.

Please let me know.

Thanks again you two. I'm keeping your suggestions in my troubleshooting db in case I need them in the future.

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by:Rob Williams
ID: 20390219
Where you resolved yourself, you can request to have a question closed and points refunded by posting a 0 pint question requesting the moderators to do so, in the community support forum:
http://www.experts-exchange.com/Community_Support/General/#browseZones
Instructions can be found here:
http://www.experts-exchange.com/help.jsp#hi70
Cheers !
--Rob
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by:johnb6767
ID: 20451363
nun by me...
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by:modus_operandi
ID: 20479006
Closed, 500 points refunded.
modus_operandi
EE Moderator
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