Want to win a PS4? Go Premium and enter to win our High-Tech Treats giveaway. Enter to Win

x
?
Solved

Lines are being printed on the page.

Posted on 2007-11-30
6
Medium Priority
?
162 Views
Last Modified: 2013-12-15
I have two hp laserjet printers. On one there is a vertical line that is printed across the page. I have shook the toner, and tried to blow out dust. I think it may need additional parts, any ideas? My other printer, prints out what looks like smeared ink all over the paper, but still prints what was on the documents. Any ideas on how to fix this without spending alot of money.
0
Comment
Question by:jasonpiper01
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 3
  • 2
6 Comments
 
LVL 10

Expert Comment

by:dis1931
ID: 20384647
Hello jasonpiper01,

Do you have extra toner?  If so try to replace and see if it stops the issue.

Regards,

dis1931
0
 

Author Comment

by:jasonpiper01
ID: 20384694
No extra toner. I shook it up. Any other way to test it?
0
 
LVL 10

Expert Comment

by:dis1931
ID: 20384737
Unfortunately as least to my knowledge the easiest way to test and eliminate stuff is to try extra parts...normally I would replace the toner as those seem to go defective or cause issues like those you are seeing.  If after replacement I still had the issue I would investigate further.  You can try swapping toner since you have two printers and see if the other printer gets the same line...then you have a toner issue.  Make sure they are clean and no toner sitting belwo the toner or other paper debris etc....
0
Concerto's Cloud Advisory Services

Want to avoid the missteps to gaining all the benefits of the cloud? Learn more about the different assessment options from our Cloud Advisory team.

 

Author Comment

by:jasonpiper01
ID: 20384940
I did switch the toners and i still get the line on the same printer, i cleaned all the excess toner and made sure it was clean, still the same line, any other ideas?
0
 
LVL 10

Expert Comment

by:dis1931
ID: 20386683
I don't believe I have any printers like that in our shop I will check around on Monday but i doubt it.  I haven't worked at all with this model....unfortunately
0
 
LVL 9

Accepted Solution

by:
joed earned 1000 total points
ID: 20386760
If not the toner then probably the fuser unit. Take it out and inspect the rollers. It will be obvious if the roller are dammaged or coated in toner.
0

Featured Post

Concerto's Cloud Advisory Services

Want to avoid the missteps to gaining all the benefits of the cloud? Learn more about the different assessment options from our Cloud Advisory team.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

How to solve seemingly unsolvable printer issues. Users sometimes run into printing issues where all the normal steps do not seem to work. Well the steps below can show users how to take one extra step beyond the normal steps needed to remove old…
This article shows how to get a list of available printers for display in a drop-down list, and then to use the selected printer to print an Access report or a Word document filled with Access data, using different syntax as needed for working with …
This video Micro Tutorial shows how to password-protect PDF files with free software. Many software products can do this, such as Adobe Acrobat (but not Adobe Reader), Nuance PaperPort, and Nuance Power PDF, but they are not free products. This vide…
Please read the paragraph below before following the instructions in the video — there are important caveats in the paragraph that I did not mention in the video. If your PaperPort 12 or PaperPort 14 is failing to start, or crashing, or hanging, …

610 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question