Solved

undeliverable message

Posted on 2007-11-30
3
166 Views
Last Modified: 2013-12-17
i am having problems with mail being delayed to certain mail addresses.  this has been happening at random and i have not been able to trace the problem.  any suggestion on what i can do to locate this error.
0
Comment
Question by:nyamauchi
  • 2
3 Comments
 
LVL 7

Accepted Solution

by:
mcse2007 earned 500 total points
ID: 20386033
do you have the NDR ? Do you have an external email address that you can send an email to the troubled email domain address ?

If there is a delay on the troubled email domain address, it is possible their DNS host provider is experiencing some problem, or the router stationed on the troubled email domain name is down hence it cannot relay the SMTP packet, or the exchange server of the troubled email domain name is down as well.

Also, as anyone from the troubled email domain address to send you an email to see if you can receive the email. If yes then there is a possibility that issue is coming from their side not your side.

As you can see there are few things to check but the above at least gives you something to start with your troubleshooting.

hope this helps
0
 

Author Comment

by:nyamauchi
ID: 20400671
yes i an ndr and according to microsoft #4.4.7, which state this is the recievers server problem.  however we can send e-mails from outside to the receipient.  
0
 
LVL 7

Expert Comment

by:mcse2007
ID: 20516303
Wonderful and all the best, hope to assist you in the future if possible.

Thanks for the points BTW
0

Featured Post

Are your AD admin tools letting you down?

Managing Active Directory can get complicated.  Often, the native tools for managing AD are just not up to the task.  The largest Active Directory installations in the world have relied on one tool to manage their day-to-day administration tasks: Hyena. Start your trial today.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Marketers need statistics and metrics like everybody else needs oxygen. In this article we explain how to enable marketing campaign statistics for Microsoft Exchange mail.
In-place Upgrading Dirsync to Azure AD Connect
In this video we show how to create an Address List in Exchange 2013. We show this process by using the Exchange Admin Center. Log into Exchange Admin Center.: First we need to log into the Exchange Admin Center. Navigate to the Organization >> Ad…
This video shows how to quickly and easily add an email signature for all users on Exchange 2016. The resulting signature is applied on a server level by Exchange Online. The email signature template has been downloaded from: www.mail-signatures…

789 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question