?
Solved

Outlook Global Address list using Exchange

Posted on 2007-11-30
5
Medium Priority
?
1,383 Views
Last Modified: 2012-08-13
Hey All,

I'm at the end my rope, I have googled, forumed, and even on this site I have not found a fully completed answer.

I set up a brand new 2003 server domain.  installed exchange 2003 on member server.  when i use outlook 2003 client to create a new message; i hit To: and the e-mail addresses show up as such:

/O=xxx/OU=xxx/CN=xxx/CN=xxx.

instead of user@domain.com

Also the e-mail type is listed as EX instead of SMTP.

From what I have researched this is the Exchange address instead of the SMTP email address.  If I upgrade to outlook 2007, the problem goes away.  but i cant afford to upgrade whole organization now.

What the heck is this about!!!

How can i get the proper e-mail address format  to display in Outlook 2003???
0
Comment
Question by:vihunter
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
5 Comments
 

Expert Comment

by:jamesd84
ID: 20387384
I would start by checking the recipient policies, make sure you add the domain exchange is responsible for correctly in here - and that it is an SMTP domain (@yourdomain.com). Set this as the primary address in the default policy. This will then generate the correct email addresses in the global address list automatically.

Go to: Exchange system manager > Recipients > Recipients Policy

Cheers
0
 

Author Comment

by:vihunter
ID: 20387442
I have tried all of the OTC remedies. Nothing works.  IT seems like a common problem, but I find no answer at the end of every thread.
0
 
LVL 104

Accepted Solution

by:
Sembee earned 2000 total points
ID: 20387899
The reason you haven't found a solution is because you don't have a problem.
That is how the GAL is displayed in Outlook 2003 and I don't believe it can be changed. Exchange/Outlook does not use SMTP for internal messages, it uses another format and the address you are seeing is what it uses. The display format was changed in Outlook 2007, but that is all it is - a display. Exchange and Outlook will work correctly.

Simon.
0
 

Expert Comment

by:kimnoodnic
ID: 20834167
I read several articles that support this statement. BUT, I am using exchange 2003 with Outlook 2003 and not all users show up using the EX format. I have a certain set of users, that no matter who tries to add them to a personal contact list, they always show up in EX format. All other exchange email address format to SMTP. Any thoughts there?
0
 
LVL 104

Expert Comment

by:Sembee
ID: 20853960
kimnoodnic - this is an old question. Unlike a forum it is not possible to "bump" questions back up the list. The only people who will see your post are those that have already participated. Instead you should post your question as a new question in the Exchange Server Zone which will allow other experts the chance to see the question and respond.

Simon
Exchange Server Zone Advisor.
0

Featured Post

Enterprise Mobility and BYOD For Dummies

Like “For Dummies” books, you can read this in whatever order you choose and learn about mobility and BYOD; and how to put a competitive mobile infrastructure in place. Developed for SMBs and large enterprises alike, you will find helpful use cases, planning, and implementation.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Phishing attempts can come in all forms, shapes and sizes. No matter how familiar you think you are with them, always remember to take extra precaution when opening an email with attachments or links.
Unified and professional email signatures help maintain a consistent company brand image to the outside world. This article shows how to create an email signature in Exchange Server 2010 using a transport rule and how to overcome native limitations …
To add imagery to an HTML email signature, you have two options available to you. You can either add a logo/image by embedding it directly into the signature or hosting it externally and linking to it. The vast majority of email clients display l…
This video shows how to quickly and easily add an email signature for all users on Exchange 2016. The resulting signature is applied on a server level by Exchange Online. The email signature template has been downloaded from: www.mail-signatures…
Suggested Courses
Course of the Month7 days, 22 hours left to enroll

765 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question