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Windows Media Player won't burn cds

I am working on a Gateway 3522 GZ laptop with a TSST  TS-L532A DVD writer. It will burn audio CDs using Nero and iTunes software, but will not burn using Windows Media Player: I receive an error window stating Media Player cannot burn the files to the CD. Verify that the disc is clean and not damaged. If necessary, select a slower recording speed or try a different brand of blank discs.

I have done the following: Tried three different brands of CDs; tried all available burning speeds; tried selecting analog instead of digital burning; tried rolling back from Media Player 11 to 10; and tried to find updated firmware for the DVD writer (unsucessfully).

As stated, all works fine with Nero and iTunes burning software, so I'm certain it's not a hardware issue.
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jonfal
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jonfal
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1 Solution
 
2PiFLCommented:

Here's a link of suggestions:

http://zachd.com/pss/pss.html#wmp11
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jonfalAuthor Commented:
None of the suggestions there apply. I don't have any of the incompatible .dll files installed.
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jonfalAuthor Commented:
With no other suggestions, I'll assume this is a hardware issue and try to replace the burner.
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shuboarderCommented:
Hi jonfal,

before you go to the extreme try the following:

CDBurnerXPPro 3:
http://www.cdburnerxp.se/

If you can burn with this software then it looks like the error is within Windows Media Player.
If you can't burn with this then it points to hardware related problems.

Hope this helps!
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shuboarderCommented:
Ah, sorry see you already tried other software.
Can you confirm you have Service Pack 2 for XP and that you have installed the additional update for CD Burning?
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jonfalAuthor Commented:
I guess I should have posted this in hardware, it seems that is what it was. It was unclear because for a time Nero and iTunes was working, but when they developed problems, the burner seemed the right answer.
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