Solved

Windows Media Player won't burn cds

Posted on 2007-12-01
6
5,553 Views
Last Modified: 2010-04-21
I am working on a Gateway 3522 GZ laptop with a TSST  TS-L532A DVD writer. It will burn audio CDs using Nero and iTunes software, but will not burn using Windows Media Player: I receive an error window stating Media Player cannot burn the files to the CD. Verify that the disc is clean and not damaged. If necessary, select a slower recording speed or try a different brand of blank discs.

I have done the following: Tried three different brands of CDs; tried all available burning speeds; tried selecting analog instead of digital burning; tried rolling back from Media Player 11 to 10; and tried to find updated firmware for the DVD writer (unsucessfully).

As stated, all works fine with Nero and iTunes burning software, so I'm certain it's not a hardware issue.
0
Comment
Question by:jonfal
  • 3
  • 2
6 Comments
 
LVL 16

Expert Comment

by:2PiFL
ID: 20388307

Here's a link of suggestions:

http://zachd.com/pss/pss.html#wmp11
0
 

Author Comment

by:jonfal
ID: 20388689
None of the suggestions there apply. I don't have any of the incompatible .dll files installed.
0
 

Author Comment

by:jonfal
ID: 20393533
With no other suggestions, I'll assume this is a hardware issue and try to replace the burner.
0
Enterprise Mobility and BYOD For Dummies

Like “For Dummies” books, you can read this in whatever order you choose and learn about mobility and BYOD; and how to put a competitive mobile infrastructure in place. Developed for SMBs and large enterprises alike, you will find helpful use cases, planning, and implementation.

 
LVL 21

Accepted Solution

by:
shuboarder earned 500 total points
ID: 20436877
Hi jonfal,

before you go to the extreme try the following:

CDBurnerXPPro 3:
http://www.cdburnerxp.se/

If you can burn with this software then it looks like the error is within Windows Media Player.
If you can't burn with this then it points to hardware related problems.

Hope this helps!
0
 
LVL 21

Expert Comment

by:shuboarder
ID: 20436885
Ah, sorry see you already tried other software.
Can you confirm you have Service Pack 2 for XP and that you have installed the additional update for CD Burning?
0
 

Author Closing Comment

by:jonfal
ID: 31412096
I guess I should have posted this in hardware, it seems that is what it was. It was unclear because for a time Nero and iTunes was working, but when they developed problems, the burner seemed the right answer.
0

Featured Post

Backup Your Microsoft Windows Server®

Backup all your Microsoft Windows Server – on-premises, in remote locations, in private and hybrid clouds. Your entire Windows Server will be backed up in one easy step with patented, block-level disk imaging. We achieve RTOs (recovery time objectives) as low as 15 seconds.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

The new Microsoft OS looks great, is easier than ever to upgrade to, it is even free.  So what's the catch?  If you don't change the privacy settings, Microsoft will, in accordance with the (EULA) you clicked okay to without reading, collect all the…
Technology opened people to different means of presenting information, but PowerPoint remains to be above competition. Know why PPT still works today.
The view will learn how to download and install SIMTOOLS and FORMLIST into Excel, how to use SIMTOOLS to generate a Monte Carlo simulation of 30 sales calls, and how to calculate the conditional probability based on the results of the Monte Carlo …
Viewers will learn how to use Macros for greater control over Rack parameters in Ableton Live. Group devices into a Rack by selecting them and pressing Command-G (Ctrl-G on PC): Control-click (Right Click on PC) a parameter to access pop-up menu, …

911 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

21 Experts available now in Live!

Get 1:1 Help Now