I am working on a Gateway 3522 GZ laptop with a TSST TS-L532A DVD writer. It will burn audio CDs using Nero and iTunes software, but will not burn using Windows Media Player: I receive an error window stating Media Player cannot burn the files to the CD. Verify that the disc is clean and not damaged. If necessary, select a slower recording speed or try a different brand of blank discs.
I have done the following: Tried three different brands of CDs; tried all available burning speeds; tried selecting analog instead of digital burning; tried rolling back from Media Player 11 to 10; and tried to find updated firmware for the DVD writer (unsucessfully).
As stated, all works fine with Nero and iTunes burning software, so I'm certain it's not a hardware issue.