Want to protect your cyber security and still get fast solutions? Ask a secure question today.Go Premium

x
  • Status: Solved
  • Priority: Medium
  • Security: Public
  • Views: 1352
  • Last Modified:

Access C:\USERDATA Folder?

Someone brought in an HP Windows XP Media Center PC and he had already tried and I think successfully deleted a trojan virus he told me about. However, I guess he tried repairing the computer using the CD, some removal tools and some other methods. He said he's missing pretty much all of his files now such as documents. I found a folder called "USERDATA" in the C:\ drive but I can only access the main folder using the cacls method in http://support.microsoft.com/kb/309531. I tried booting into safe mode but I still can't access any of the subfolders or files. I checked the "Security" tab but it says that "HP_Administrator" has full control of the folder. How can I access the folder?! Thank you
0
orangutang
Asked:
orangutang
  • 4
  • 3
1 Solution
 
KCTSCommented:
Try taking ownership of the folder http://www.winxptutor.com/ownership.htm
0
 
orangutangAuthor Commented:
Thank you. Also, do you know if I can mess something up if I gain access to the C:\USERDATA? Is there an official way to copy the data from C:\USERDATA to C:\Documents and Settings? I was able to get a preview of the files and folders using IceSword and it looks like they were the files that were lost but only the files that were originally in C:\Documents and Settings\HP_Administrator
0
 
orangutangAuthor Commented:
AAAAHHH! I just took ownership of the folder and restarted and now all of the files are gone except a couple files folders! What do I do?!
0
Independent Software Vendors: We Want Your Opinion

We value your feedback.

Take our survey and automatically be enter to win anyone of the following:
Yeti Cooler, Amazon eGift Card, and Movie eGift Card!

 
KCTSCommented:
Taking ownership should not delete anything! - are you sure they were there in the first place?
0
 
KCTSCommented:
Try making sure that show hidden files is switched on in the Folder Options.
0
 
orangutangAuthor Commented:
Oh, wait! I think it automatically moved the files and folders back to the right place after I restarted! Let me make sure, though.
0
 
orangutangAuthor Commented:
Thank you! I've seen quite a few solutions relating to taking ownership of a folder on EE but I didn't think it would apply here.
0

Featured Post

[Webinar On Demand] Database Backup and Recovery

Does your company store data on premises, off site, in the cloud, or a combination of these? If you answered “yes”, you need a data backup recovery plan that fits each and every platform. Watch now as as Percona teaches us how to build agile data backup recovery plan.

  • 4
  • 3
Tackle projects and never again get stuck behind a technical roadblock.
Join Now