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NTBackup doesn't show Exchange

Posted on 2007-12-01
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Last Modified: 2016-10-27
Hello Experts,

I am using Exchange 2007 Ent. SP1 on a Windows 2003 x64 Ent. server.  When I log in under the domain Administrator account and launch NTBackup I cannot see the Exchange server or information store.  However, when I log in as the local Administrator everything is normail.  This started happening recently.  I have the same problem with my Acronis software.  I installed Exchange under the domain Administrator account.  Any ideas as to why this is happening?  
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Question by:UHCDIT
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mcse2007 earned 500 total points
ID: 20390779
TRY adding your domain admin account into the local backup operator group account from the exchange server.
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by:UHCDIT
ID: 20392242
Thanks mcse2007.  This worked.  Any idea on what could have caused this change?  Like I mentioned, everything worked fine and then all of a sudden I had to log in as local Admin to run my backups.

Thanks again.
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by:mcse2007
ID: 20392492
Best practice is create an account for backing your local server and add this account into backup operator group in the local server. The backup operator group is design to backup all files and folders of your exchange server irrespective if they are open or not.

Sorry I'm not sure why that happened, but if you follow my comment just above, you will be alright.
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Expert Comment

by:esam9831
ID: 22435539
I have the same problem , the user I use to login to Exchange 2007 SP1 is already a member of Backup Operators Group , I have 2 mail box servers clustered using CCR , one of them is showing the data store the other is not , before some time both of them were fine. Any reason for that !!!  
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