Solved

CD and CD/RW drives not seen by Windows

Posted on 2007-12-01
5
223 Views
Last Modified: 2010-08-05
At the end of a session cleaning up a user's PC from programs no longer used, I discovered that ntierh drive showed up in explorer and, on checking further, in Disk Management.  That is, no drive letters at all in explorer and in Disk Manager as if they were not even in the machine.

I'm pretty sure that deleting the programs wouldn't have caused it; and the user says she hasn't occacsion to use them in months, so whatever happened could have been today or it could have been long ago.

I already went through the routine of shutting down the machine (Dell Dimension 4300 with XP, by the way), disconnecting the ribbon cable from each, powering on, powering off, reconnecting the cables, and powering on.  Windows didn't see as new hardware and try to install them.

What, short of reinstalling Windows, is the procedure to get the drives back?

Thanks, Ron Hicks
0
Comment
Question by:Ronald Hicks
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 2
  • 2
5 Comments
 
LVL 32

Accepted Solution

by:
willcomp earned 125 total points
ID: 20390264
0
 
LVL 88

Assisted Solution

by:rindi
rindi earned 125 total points
ID: 20390759
Did you also make sure that the drive is seen in the BIOS? Can you boot from a CD?

Also, just before deleting the filters, you should also uninstall any paket writing software, like InCD or DirectCD, as these can re add the filters.
0
 

Author Comment

by:Ronald Hicks
ID: 20392696
Filters?   How can I have been in this business so long (30 years now) and know so much and have no idea what you mean by ' filters'?   Tell me more please.

I'll surely pursue these leads when I'm back on site.  I forgot to mention that I left the client to run on his own the installed and updated AV, AdAware, and SpyBot.  When I left the AV had barely started and had already reported a Trojan.  I can't wait to hear what else; it had been two years since the client had dated or run these things even though I had told them over and over to do so.  (And they don't prevent other kids visiting their own highschool age child from getting on the PC and  going wherever and installing whatever they wish.

Sorry for the ramble; do tell me please about 'removing filters' including explanation of upper and lower

Thanks again, Ron

0
 
LVL 32

Expert Comment

by:willcomp
ID: 20392852
Read the link for how-to. Filters are installed by CD/DVD burning software and, as best I know, used only by packet wrinting software (e.g. InCD and Drag to Disk). It's a common problem and I recommend you bookmark the link provided.
0
 

Author Comment

by:Ronald Hicks
ID: 20393223
Got it.  I shoulda' read da link before commenting.  I'll close this out as I feel that it will take care of the problem.  

Thanks.  I just love ExEx.  --Ron
0

Featured Post

Industry Leaders: We Want Your Opinion!

We value your feedback.

Take our survey and automatically be enter to win anyone of the following:
Yeti Cooler, Amazon eGift Card, and Movie eGift Card!

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Suggested Solutions

Title # Comments Views Activity
Smoothing a rectified sine wave DDS 32 155
1TB SSD INTERMITTENTLY INVISIBLE 3 90
Using 5 Access Point or 1 AP + 4 Range Extender? 2 45
Nifty tent 7 86
In the modern office, employees tend to move around the workplace a lot more freely. Conferences, collaborative groups, flexible seating and working from home require a new level of mobility. Technology has not only changed the behavior and the expe…
This paper addresses the security of Sennheiser DECT Contact Center and Office (CC&O) headsets. It describes the DECT security chain comprised of “Pairing”, “Per Call Authentication” and “Encryption”, which are all part of the standard DECT protocol.
Finds all prime numbers in a range requested and places them in a public primes() array. I've demostrated a template size of 30 (2 * 3 * 5) but larger templates can be built such 210  (2 * 3 * 5 * 7) or 2310  (2 * 3 * 5 * 7 * 11). The larger templa…
Suggested Courses

734 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question