Migrate BES to new computer

Call this backwards, but our BES server is running a Core 2 Duo with 2 GB of memory, and super large hard drives - a little overkill for 10 users. Anyway, we would like to use this server for other things, and instead use a nice Pentium 4 HT computer to run our BES server. Here are my questions:

* We would like to upgrade to the latest version of BES. We have a support incident, how do we gain access to T-Support downloads?
* Is it better to just resetup users handhelds? We have less than 10.
* Is there a way to export/import database & user settings?
* Is it better to use a new SRP ID?
* What are the minimum RECOMMENDED system requirements for BES?
* Even after wiping, some of our handhelds have old user setttings???? How do we remove these leftovers. At some point I ran accross a command line script program that really truly wipes a handheld back to factory, but I can't find this.
FASTECHSAsked:
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Rob WilliamsConnect With a Mentor Commented:
I have waiting to read the words of wisdom supplied by others, but since there are no replies so far I thought I would toss in a few words <G>.

I recently had to rebuild a BES that had been installed on a SBS (Small Business Server) and had lots of problems. The RIM rep that I had talked to said there are tools to migrate, but they are time consuming, and have some bugs. He recommended if only a handful of users (5 in my case), and due to the current problems it would be best to simply do a clean install and re-sync the client units with the BES.
He also suggested it be a dedicated server whenever possible, as it has to be rebooted from time to time and you don't want to have to reboot a mission critical file server. At that time putting BES on an Exchange Server, or especially on a SBS was highly discouraged. Apparently a few weeks ago a new version was released that is specifically designed for small operations and SBS, It's supposed to be very easy to install and allows up to 30 users, with appropriate licensing.

I choose to install as a Virtual machine on an existing server using VMWare. RIM agreed this was an excellent choice for a small operation. Just thought I would point that out as an option for you, if a given box has enough horsepower.

The following links may be of some help. The last one deals with wiping the handhelds as you asked.

http://www.blackberry.com/select/server/express.shtml
http://na.blackberry.com/eng/support/preinstallation/exchange.jsp
http://www.blackberry.com/btsc/articles/551/KB02318_f.SAL_Public.html
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Rob WilliamsCommented:
Thanks FASTECHS.
Cheers !
--Rob
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