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Exchange User receiving other Exchange Users Email

Posted on 2007-12-02
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Last Modified: 2012-08-13
I have an SBS 2003 Server with a 2 user setup. I originally setup exchange with both users to retreive their email via POP3 Connector, as my mail is hosted with GoDaddy.Com. The accounts were not setup as global, but as invidual and the first user is getting all the email of the 2nd user. I have disable the pop connector, and exchange still has them as two accounts. What is the problem? Exchange or My Email Hosting @ GoDaddy
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Question by:bbrainis
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Expert Comment

by:DanJourno
ID: 20392378
Hi,

Lets simplify the problem a bit.

Lets disconnect exchange for the moment and just deal with godaddy.

Email one user, and then check both pop3 mailboxes. Do both users receive the email into their pop3 boxes?

Dan
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Author Comment

by:bbrainis
ID: 20392387
Dan,
When you say disconnect exchange, how do I do that? Just manually bring the server offline for a few minutes.  I understood the last part.
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Expert Comment

by:DanJourno
ID: 20392411
Yes, if you can shut it down, then that is the simplest way to make sure exchange isnt doing anything unexpected.

Dan
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Author Comment

by:bbrainis
ID: 20392416
OK. I'll try that and get back to you. Thanks
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Expert Comment

by:DanJourno
ID: 20392424
Ok, i'll be online for around an hour.
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Author Comment

by:bbrainis
ID: 20392479
It is exchange. I went in shutdown all exchange services running on my SBS. I went to the 1st person's Outlook, and at the bottom of the Outlook systray is says disconnected. When I sent test emails to person #1 or and person # 2, person #1 email delivered automatically and person #2 didn't. I have setup on the workstation the account directly (seperate) from exchange. What do I need to do to get rid of this "global" mailbox problem?
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Expert Comment

by:DanJourno
ID: 20392504
Please clarify.

Are you sending mail between users or from an external address?

Thanks
Dan
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Author Comment

by:bbrainis
ID: 20392508
I tested using me@yahoo.com to user@domain.com
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Expert Comment

by:DanJourno
ID: 20392512
And how did you collect the emails during the test?

Dan
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Expert Comment

by:DanJourno
ID: 20392514
Do you have any pop3 settings set up in Outlook?
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Author Comment

by:bbrainis
ID: 20392551
First, i simply sent an email to user1@ and user2@. With exchange services stopped, user1 didn't get user2 emails. User 1 has (a) POP account and an additional user1@ POP account setup, to see if that made a difference. Hence, I'm thinking something in exchange/routing.

OBTW: user2 is setup for exchg and pop and doesn't get the email unless delivered via the pop acct that i setup after exchg won't deliver/route properly.
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Expert Comment

by:DanJourno
ID: 20392563
Can you remove all POP settings from Outlook, so that when you look at the Accounts in outlook, all you see is Exchange?
Once you have done that, in order to test, you will have to collect the emails via webmail to check how many emails each user receives.

My thoughts are, User1 is receiving the emails via exchange and also receiving the problem emails via a pop3 account set up locally in outlook.
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Author Comment

by:bbrainis
ID: 20392606
Dan,

The user2 account is being delivered to user1 only with exchange is running. This was happened before and during the user1 pop setup. If user2's pop3 isn't in outlook, then it would not deliver.
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Expert Comment

by:DanJourno
ID: 20392748
Is it possible to connect to your sbs? It would be easier to diagnose.

*** Link deleted by TechSoEasy -- EE's Microsoft Zone Advisor**

Dan

=======================================================
***I'm sorry but it's against EE's Rules to solve problems "Off-Line"***
http://www.experts-exchange.com/help.jsp#hi99

The concept of EE is to provide a useful, historical database which will help others to solve similar problems in the future.  Taking this issue off-line circumvents that idea and is therefore not permitted.

Please let me know if you need further clarification about this rule.  I will be deleting the following comments which discuss the remote access session.

TechSoEasy -- EE's Microsoft Zone Advisor
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Accepted Solution

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DanJourno earned 500 total points
ID: 20393419
The best way to avoid this problem is to switch from godaddys pop3 which eliminates one of the problems.

If you change the MX records to point to your SBS server, and map port 25 on your router to the server, you will receive emails directly. This also means you dont have to wait 15 minutes between email pickups.

Dan
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Author Closing Comment

by:bbrainis
ID: 31412220
Dan was extremely helpful and friendly. EE needs more people like him!!
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