intel raid controller not letting me boot up or go to bios options.
Posted on 2007-12-02
A client of mine came to me with this issue. when he boots up he has 2 raid bios even though there should only be 1. when his pc was working only the promise ide raid controller would boot, now there are two even though he only has 1 physical raid controller. now i cant go into the Dell bios or boot the pc on the 1st and only raid controller hard drive setup. when i boot it says the promice raid 0 is functional, then it goes to the following raid controller:
INTEL RAID FOR SERIAL ATA RAID BIOS V188.8.131.5268
RAID VOLUMES: NONE DEFINED
NON-RAID DISKS: NONE DEFINED
i only have 2 ide drives in this computer, no sata drives. how can i get rid of this message so i can boot up? also, i cant boot into the pc bios until this process finishes. also, at the bottom it says to hit CTRL - I to go to the config utility, but when i hit that it doesnt do anything, i think because the card is not physically installed.