Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people, just like you, are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
Solved

intel raid controller not letting me boot up or go to bios options.

Posted on 2007-12-02
6
800 Views
Last Modified: 2008-02-01
A client of mine came to me with this issue. when he boots up he has 2 raid bios even though there should only be 1. when his pc was working only the promise ide raid controller would boot, now there are two even though he only has 1 physical raid controller. now i cant go into the Dell bios or boot the pc on the 1st and only raid controller hard drive setup. when i boot it says the promice raid 0 is functional, then it goes to the following raid controller:

INTEL RAID FOR SERIAL ATA RAID BIOS V3.5.0.2568

RAID VOLUMES: NONE DEFINED

NON-RAID DISKS: NONE DEFINED

i only have 2 ide drives in this computer, no sata drives. how can i get rid of this message so i can boot up? also, i cant boot into the pc bios until this process finishes. also, at the bottom it says to hit CTRL - I to go to the config utility, but when i hit that it doesnt do anything, i think because the card is not physically installed.
0
Comment
Question by:jasonfarmer
6 Comments
 
LVL 19

Expert Comment

by:pheidius
ID: 20393461
I was with you until the end. You are saying the promise raid controller is not in  it now. So are you trying to just boot it from  a normal ide drive? Can you boot from a Windows Install cd?
0
 
LVL 1

Accepted Solution

by:
sveashwar earned 500 total points
ID: 20393597
try disabling intel raid controller from setup and it should be ok. i assume that intel raid controller is
embedded onboard
0
 
LVL 5

Expert Comment

by:RockChalk
ID: 20397260
Go into the BIOS, and change from RAID mode to either AHCI mode or IDE/ Compatibility mode.

Also, can you please provide the exact model number of your motherboard?
0
NAS Cloud Backup Strategies

This article explains backup scenarios when using network storage. We review the so-called “3-2-1 strategy” and summarize the methods you can use to send NAS data to the cloud

 
LVL 26

Expert Comment

by:lnkevin
ID: 20405829
While the computer is booting up you can try to hit F2 or Delete or F9 to get in Bios. Different motherboard has its own option. You just have to try one after the other option to see if you can get in the bios and change the boot option from SCSI to IDE hard drive.

K
0
 
LVL 3

Author Comment

by:jasonfarmer
ID: 20407954
i was not able to get into the pc bios /boot from hard drives/boot from cd until i got rid of the message.

i noticed there were 2 sata ports on the hard drive so i attached a sata drive to one of the sata controllers and removed the ide raid controller. once i did this the sata raid controller was fine, then i was able to go into the bios and disabled it. then i reattached the ide raid controller and it worked like a charm. apparently what happened was my client accidently removed the ide raid controller and the pc was set to boot from it, but since it was removed it re-enabled the sata controller because there were no other drives attached.
0
 
LVL 5

Expert Comment

by:RockChalk
ID: 20408179
Very interesting.  I appreciate the update!
0

Featured Post

Migrating Your Company's PCs

To keep pace with competitors, businesses must keep employees productive, and that means providing them with the latest technology. This document provides the tips and tricks you need to help you migrate an outdated PC fleet to new desktops, laptops, and tablets.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Having issues meeting security compliance criteria because of those pesky USB drives? Then I can help you! This article will explain how to disable USB Mass Storage devices in Windows Server 2008 R2.
This article aims to explain the working of CircularLogArchiver. This tool was designed to solve the buildup of log file in cases where systems do not support circular logging or where circular logging is not enabled
This video teaches viewers how to encrypt an external drive that requires a password to read and edit the drive. All tasks are done in Disk Utility. Plug in the external drive you wish to encrypt: Make sure all previous data on the drive has been …
This tutorial will walk an individual through the process of installing the necessary services and then configuring a Windows Server 2012 system as an iSCSI target. To install the necessary roles, go to Server Manager, and select Add Roles and Featu…

808 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question